Technology Business Analyst(Salesforce)
Barclays - India
Total years of experience :12 years, 9 Months
Interacting with Clients/Product Owners to understand the Business Process requirements.
Setting up and configuring the Salesforce Instance according to business needs.
Creating the data model and security model in collaboration with the Architect.
Picking up the User stories and understanding the Functional and technical scopes of Requirements.
Providing estimates, Due dates, Chunking the story into Subtasks and logging the efforts.
Leveraging the Out-of-the-box feature of Salesforce and mapping the Business Process of Clients.
User, Role, Profile and permission setups for the business team in support of the project.
Proceeding with declarative development for the requirements and collaborating with the Senior developer/Architect for Programmatic development.
Performing Unit testing, Functional testing before delivering the change to the feature Branch.
Deploying the changes via Pipelines and assisting the QA team and Business Team for QA/UAT.
Data migration or data import support to the project wherever required during the project phase.
Makes sure the security settings are properly configured to avoid any data breach or security breach by defining and managing the CRED, FLS, OWD, sharing rules, Password policy, Session setting, external user access etc.
Strictly following up the Salesforce best practices on all aspects of System config and customization.
Proving User Training, and monitoring the adaptability of the new system, functionality or feature.
Building the reports, Dashboard and interactive dashboard to provide insights on the Business data.
Creating Sandbox instances for Dev, QA and UAT environments to test the change and make sure the new change hits the Dev environment error-free.
App development for different teams and Operations to increase usability.
Ensuring the data integrity by building custom validation rules, configuring the duplication and merge policy to ensure the accuracy of the data.
Meeting the deadlines of the Sprints of the Product Roadmaps.
Quick TAT for any software bugs, analysing and fixing the issue both Tactical and strategic fix.
Having Good functional knowledge of Purchase, Inventory and Financial Account Business Processes.
Creating and managing the user login, Password policies, Profiles, Roles, Permission set, Queues, Objects, Fields, Page layout and page customization and sharing security to ensure the rights to the data.
Worked on both B2B and B2C products and Enterprise and unlimited editions.
Deploying, Managing, and Monitoring the AWS resources as per the Project requirement of Web and Mobile Apps.
Hands-on experience on AWS EC2, S3, Cloud front, Security, Auto scaling and load balancing, Cloud watch and cloud trail.
• Leading the Software Implementation project for the entire business operations of the company.
• Implementation of ERP Projects BSF ERP, Ameyo Contact/call Centre, Salesforce Sales & Service Cloud, Salesforce Marketing cloud, Pocket HRMS, E-commerce Web app and Mobile apps, and AWS resource hosting.
• Technical support API Testing, API Integration, Payment Gateway, WhatsApp, SMS Gateway.
• Gathering the Business requirements by various technics and breaking down the requirement into User stories, Prioritizing and defining the business Logic and functionality.
• Managing the projects using the Agile Scrum methodology and delivering in sprints.
Implementation support and Responsible for the day-to-day operations of ERP and CRM systems.
Liaise between the Software developer and the Business team on gathering the requirements, testing and delivering the new change, functionality and feature.
Implementation of ERP systems
Industry: One of the leading Real Estate & development and Facility Management Company.
Project Details: Implementation of Quadra ERP’s entire modules -Budget, Estimation, Procurement & inventory, Sub-Contracting Mgt, Financial Accounts, CRM and HR & payroll
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