Branch Manager
Izzat Daouk & Sons
Total years of experience :8 years, 2 Months
Restructuring the branch and assigning daily Sales targets and KPI's for Sales Staff.
Motivating and empowering staff to perform to the best of their abilities.
In charge of all store logistics, receiving orders and orchestrating an automatic stock replenishment system.
Liaising with category managers to edit stock quantities and variety.
Coordinating with the marketing department for in-store marketing activities and promotions plus advertisements
During my time the sales figures increased by 200% with a collaborative effort from the team of department managers.
Volunteered for a number of other tasks prior to opening such as farm management, system administration, price and cost management, purchasing, human resource, project management and email administration.
Secured meetings with all Grocery suppliers and held the meetings securing temporary opening deals plus product lists with all the suppliers helping the business save more than 20% on all products.
Created a full pricing strategy and personally priced all the new products for the marketplace achieving an amazing 50% markup.
Planned, sourced and orchestrated several marketing events post and pre-opening, including TV coverage, Christmas & New Year events plus promotional activities for marketplace products, the events brought high profitability and exposure to the venue.
Created a new and modified Lead In and Lead Out promotional calendar that boosted sales.
Designed a full on report of bestselling products and least selling to assist in the decision making of improving the product selection.
Maintained or improved margins over previous years by 50%. Conducted price checks for cashiers and service clerks. Drafted monthly financial reconciliations and forecasts.
Operated check stand equipment including cash register, scanner and scale. Stocked, priced(POS Admin), front-faced and rotated merchandise.
Evaluated department conditions and operations to determine strengths and areas for improvement. Maintained Stock counts and successfully controlled the stock-take procedures frequently and accurately. Increased gross profit margins by approximately 20% through methods of cost reduction (Supplier negotiations) and price increases for premium products.
Trained staff on methods of receiving orders and checking for product faults and returns with suppliers. Systematized the procedures of wastage and accounts setting to minimize faults and errors as well as discrepancies the wastage reports
Superbly applied best practices of software development while staying abreast of advances in the practice resulting in the website being ahead of its competitors.
Successfully managed and directed a team of designers and programmers as well as marketing analyst in an online E Commerce Grocery store.
Researched and presented pros and cons of various design approaches to design teams and management while being in charge of all aspects of the project including delivery and logistics which was the reason behind systemizing a timely 60 minute delivery and the first service of its kind for grocery delivery.
Tested features across various browsers being on top of all programmer modifications and insuring a smooth browsing for all customers.
Created, maintained and improved interactions and APIs that reinforced trust, increased security and made it harder to do the wrong thing.
Gathered and analyzed performance metric data while researching new trends and technologies leading to testing and justification for deployment.
Oversaw local IT infrastructure including servers, security, networking, storage systems and desktops.
Developed and managed online marketing efforts for end consumers (B2C) and corporations (B2B).
Cultivated rapport with SEO, SEM, and data-feed companies to create effective marketing campaigns and programs. Moved on to create and manage my own campaigns to save the company tens of thousands of dollars.
Proview Eyecare.
North Lebanon Researched market competitors and industry trends to identify potential new products and
services.
Created a Brand Strategy and design for my new Optics outlet.
Built relationships with key industry insiders.
Entered revenue and expense transactions and prepared expense reports.
Formulated a comprehensive business plan complete with clear and actionable sales goals and targets.
Completed purchase orders and customer invoices.
Dealt with experienced opticians to create client trust towards the brand.
Identified prospective customers using lead generating methods and performing an average of 60 cold
calls per day.
Developed tool to track and monitor personal sales opportunities, deals in progress and finished contracts.
Established more than 60 new accounts, earning a combined profit of over $4200 monthly
Received and processed cash and credit payments for in-store purchases. Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
Shared product knowledge with customers while making personal recommendations.
Demonstrated that customers come first by serving them with a sense of urgency
Handled and processed money transfers for sent and received transactions. Explained and demonstrated charge rates for sending and receiving transactions from and to different countries.
Processed payments for the national network company in Lebanon, Ogero.
Processed payments for bills and payments for Alfa and MTC telecom companies.
in
in