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Mohamad Karam Skafi, Sales Representative

Mohamad Karam Skafi

Sales Representative·medgulf

Lebanon

High school or equivalent, Business Administration And Commerce

Work experience

Total years of experience: 4 years, 1 months

Sales Representative

February 2024 - Present

medgulf

Beirut, Lebanon Hybrid

February 2024 - Present

• Promote and sell insurance products to individual and corporate clients.
• Identify customer needs and recommend suitable insurance solutions.
• Generate new leads and develop long-term client relationships.
• Prepare insurance quotations, proposals, and policy documentation.
• Follow up with clients throughout the sales process and policy renewals.
• Achieve monthly and annual sales targets.
• Provide excellent customer service and address client inquiries.
• Coordinate with internal departments to ensure smooth policy issuance and claims support.

Successfully sold insurance policies worth over $170, 000, contributing significantly to company revenue.
• Promote and sell insurance products to individual and corporate clients. • Identify customer needs and recommend suitable insurance solutions. • Generate new leads and develop long-term client relationships. • Prepare insurance quotations, proposals, and policy documentation. • Follow up with clients throughout the sales process and policy renewals. • Achieve monthly and annual sales targets. • Provide excellent customer service and address client inquiries. • Coordinate with internal departments to ensure smooth policy issuance and claims support. Successfully sold insurance policies worth over $170, 000, contributing significantly to company revenue.
Skills: Direct Sales · Sales Processes · Customer Service · Customer Relationship Management (CRM) · Customer Support

Company industry:
Insurance & TPA

Sales Consultant

August 2025 - December 2025

ADIR Insurance

Beirut, Lebanon

August 2025 - December 2025

• Lead and supervise a team of sales agents to achieve monthly targets.
• Monitor team performance, set goals, and ensure consistent results.
• Provide coaching, training, and daily support to improve sales skills.
• Develop sales strategies to increase revenue and market reach.
• Track KPIs and prepare performance reports for management.
• Ensure high levels of customer satisfaction and service quality.
• Motivate the team to maintain productivity and meet deadlines.
• Lead and supervise a team of sales agents to achieve monthly targets. • Monitor team performance, set goals, and ensure consistent results. • Provide coaching, training, and daily support to improve sales skills. • Develop sales strategies to increase revenue and market reach. • Track KPIs and prepare performance reports for management. • Ensure high levels of customer satisfaction and service quality. • Motivate the team to maintain productivity and meet deadlines.
Skills: Small Team Management · Building Leadership Teams · Sales · Customer Service

Company industry:
Insurance & TPA

Sales Internship

May 2022 - October 2022

Quantech

Beirut, Lebanon

May 2022 - October 2022

• Assisted in identifying and researching potential business clients.
• Supported the sales team in preparing proposals and client presentations.
• Participated in client meetings and learned the B2B sales process.
• Helped manage CRM data and updated customer records.
• Conducted follow-ups with prospects under supervision.
• Gained hands-on experience in lead generation and sales management.
• Assisted in identifying and researching potential business clients. • Supported the sales team in preparing proposals and client presentations. • Participated in client meetings and learned the B2B sales process. • Helped manage CRM data and updated customer records. • Conducted follow-ups with prospects under supervision. • Gained hands-on experience in lead generation and sales management.
Skills: Salesmanship · Negotiation · Business-to-Business (B2B) · Customer Relationship Management (CRM)
Skills: Salesmanship · Negotiation · Business-to-Business (B2B) · Customer Relationship Management (CRM)

Company industry:
Computer Hardware & High-Tech Manufacture

Customer Service Officer

May 2019 - July 2020

karam Services

Saidon, Lebanon

May 2019 - July 2020

• Managed daily business operations and ensured smooth workflow.
• Coordinated with staff to assign tasks and monitor performance.
• Handled customer relations and resolved inquiries and complaints.
• Assisted in planning and implementing business strategies for growth.
• Supervised administrative tasks, scheduling, and service delivery.
• Supported basic reporting activities.
• Maintained service quality and ensured customer satisfaction.
• Managed daily business operations and ensured smooth workflow. • Coordinated with staff to assign tasks and monitor performance. • Handled customer relations and resolved inquiries and complaints. • Assisted in planning and implementing business strategies for growth. • Supervised administrative tasks, scheduling, and service delivery. • Supported financial tracking and basic reporting activities. • Maintained service quality and ensured customer satisfaction.
Skills: Sales Management · Customer Relationship Management (CRM) · Management · Small Team Management

Company industry:
Business Consultancy Services

Education

hussam el dine el harriri high school

September 2018

September 2018

High school or equivalent, Business Administration And Commerce

Lebanon

Skills

Customer Care
Expert
Customer Care
Expert
Customer Support
Expert
Customer Support
Expert
Sales
Expert
Sales
Expert
B2B
Intermediate
B2B
Intermediate
B2C
Expert
B2C
Expert
Customer Relations
Expert
Customer Relations
Expert
Deal Closing
Expert
Deal Closing
Expert
Teamwork
Intermediate
Teamwork
Intermediate
comunication
Expert
comunication
Expert
Marketing
Intermediate
Marketing
Intermediate

Social profiles

Languages

Arabic

Native Speaker

English

Expert

French

Intermediate