Senior Manager
Oman Insurance
Total years of experience :20 years, 10 Months
SAN storage V7000, FS 9100 management, configuration.
•Cisco routers (1800, 2600, 2800, 3600...) & switches (2960, 3650, ...) installation, configuration, troubleshooting.
•IP telephony installation and troubleshooting.
•Fresh service ticketing system Installation & management to log work tickets and measure the IT staff efficiency as well as maintain IT inventory & generate reports.
•Following up Data Center facilities (power management, AC cooling systems, CCTV Monitoring systems to ensure the best performance of the data center components).
•Support users using applications & Oracle ERP (HR Module, Oracle Finance...)
•Meeting vendors to plan for data center upgrades, modifications, and maintenance following the ITIL standards of service management and service change.
the network team, system team & service desk team to support ADT company infrastructure, applications, & end users to keep the critical terminal port operations up and running 24/7.
•Project Engineering, Working with vendors for new projects implementation and configuration.
•Implementing, Managing, troubleshooting windows systems, servers, domain controllers, infrastructure servers, Applications, network devices, managing file permissions & shared folders, user accounts.
•Prepare a list of IT assets for the procurement team to meet the IT system's needs (hardware, software, human resources).
•Negotiate and coordinate with vendors for buying new assets & resources.
•Monitoring data center servers, equipment and facilities to ensure steady state operations.
•End user VDI infrastructure and VMs installation, configuration and troubleshooting.
•Running site surveys for new projects or improving running services.
•Installing configuring and managing vSphere ESXi 5.x environment.
•Creating Virtual Machines and converting the physical machines to virtual ones using the vCenter converter.
•Configuring features like HA, FT and vMotion & Storage vMotion.
•Creating LUNs, assigning them to VMs on different platforms EMC VNX5200, VNX5500, Vplex.
•Bio Star Access control system administration
•HP Proliant Gen7, Gen8& Gen9 installation, configuration, troubleshooting & administration.
•Managing, configuring and troubleshooting RES workspace manger to control the VDI infrastructure.
•Applying the cloud computing principle, IaaS, PaaS, DaaS, SaaS on the IT operations to support all the terminals departments (operations, HR, Security, Safety…).
•Advanced Event Viewer to collect and Analize systems events to ensure smooth performance of servers and applications.
•Managing IP telephony system migration from CISCO IP telephony to MS Lync 2013 along with Polycom vvx 500 & vvx 600 IP phones and skype for business on Desktops, laptops & VDIs .
•HP Hardware server upgrade from Gen7 to Gen9, installation and configuration of disk arrays, SAN connections, network connections, VMware 5.5 installation.
•MS Active directory upgrade from windows server 2008 R2 to Windows server 2012 R2 planning and execution.
•planning and execution of MS Exchange 2010 upgrade to MS Exchange 2013.
& manage IT projects in the infrastructure (network & systems) as well as end user applications and computers
•Data Center Engineer serving more than 30 Sharjah e-gov directorates (users accounts, AD, file Sharing, Email accounts, webservers, database servers).
•Installing, configuring and managing Symantec end point protection manager 12.1, managed clients and unmanaged clients.
•Implementing, Managing, troubleshooting windows systems: PCs, printers, servers, domain controllers, infrastructure servers, devices connecting networks, managing file permissions & shared folders, user accounts, monitoring data center servers, equipment and facilities to ensure steady state operations,
•troubleshooting servers & end user's problems and issues.
•Monitoring Servers to ensure best performance & run preventive maintenance.
•installing windows servers on 2008 server & 2012 server, installing printing devices, and cabling, installing, configuring, and managing time attendance systems.
•Running site surveys for new projects or improving running services.
•Software defined datacenter SDDC planning, implementation, administration & troubleshooting.
•VXRAIL administration and VSAN administration for Hybrid converged infrastructure.
•Creating VM templates for windows OS, client & servers operating systems, and Linux RHEL OS.
•Installing configuring and managing vCenetr & vSphere ESXi 5.x environment.
•Distributed & Standard vSwitches to configure VMware networking.
•vMware datacenter & cluster configuration.
•Creating Virtual Machines and converting the physical machines to virtual ones using the vCenter converter.
•Configuring features like HA, FT and vMotion & Storage vMotion, HA, DRS & SDRS.
•Creating LUNs, assigning them to VMs on different platforms, HP EVA, EMC Isilon, EMC VNX5200, VNX5500, Vplex, FreeNAS, and OpenFiler.
•VMware VDI design, planning, implementation, administration & troubleshooting.
Implementing, Managing, troubleshooting network systems: PCs, printers, servers, domain controllers, ISA 2006 firewalls, infrastructure servers, devices connecting networks, managing file permissions & shared folders, and any related issues with NAS storage.
•Implementing, Managing, troubleshooting windows systems: PCs, printers, servers, domain controllers, infrastructure servers, devices connecting networks, managing file permissions & shared folders, user accounts, monitoring data center servers, equipment and facilities to ensure steady state operations, Antivirus systems, & backup systems.
•troubleshooting servers & PCs problems, installing and configuring XDSL modems.
•Monitoring Servers to ensure best performance & run preventive maintenance.
•installing windows servers on 2008 server & 2012 server, windows clustering.
•installing printing devices, cabling, installing, configuring, and managing time attendance systems.
leading team of 4 members, to ensure maximum security in Microsoft products specially on network server to maintain the company sensitive data secure, planning security policies, server policies and network security policies, managing day to day security changes and file access permissions, ensure proper daily backups, monitoring servers, auditing servers logons and logon attempts, managing windows servers, AD, DNS, DHCP, ISA, Exchange, SQL server, user accounts, implement new services.
•Installing, Configuring, Managing and Troubleshooting Active Directory, DNS, DHCP, File servers, print servers, clustering, Exchange 2007.
•Implementing, Managing, troubleshooting windows systems: PCs, printers, servers, domain controllers, infrastructure servers, devices connecting networks, managing file permissions & shared folders, user accounts, monitoring data center servers, equipment and facilities to ensure steady state operations, troubleshooting servers & PCs problems,
•Monitoring Servers to ensure best performance & run preventive maintenance.
•installing windows servers on 2008 server & 2012 sever windows servers 2016, windows clustering,
•installing printing devices, cabling, installing, configuring, and managing time attendance systems.
Designing, Implementing, Managing, troubleshooting network systems: PCs, printers, servers, domain controllers, ISA
Working for port said academy as technical support Engineer and trainer for ICDL, MCSE & CCNA, Security+, Linux & technical support.
•Implementing, Managing, troubleshooting windows systems: PCs, printers, servers, domain controllers, infrastructure servers, devices connecting networks, managing file permissions & shared folders, user accounts, monitoring data center servers, equipment's and facilities to ensure steady state operations,
•troubleshooting servers & PCs problems, installing and configuring networking devices.
•Monitoring Servers to ensure best performance & run preventive maintenance.
•installing windows servers on 2000 server & 2003 sever windows servers 2016, windows clustering,
•installing printing devices, cabling, installing, configuring, and managing time attendance systems.
Electrical Engineering computer section