Executive Manager
Technoserve
Total years of experience :18 years, 10 Months
• Represent the organization at community activities to enhance the organization's community profile
Operational planning and management
• Develop an operational plan which incorporates goals and objectives that work towards the strategic direction of the organization
• Ensure that the operation of the organization meets the expectations of its clients
• Oversee the efficient and effective day-to-day operation of the organization
• Oversee the planning, implementation and evaluation of the organization's programs and services
• Ensure that the programs and services offered by the organization contribute to the organization's mission
• Monitor the day-to-day delivery of the programs and services of the organization to maintain or improve quality
Program planning and management
• Oversee the planning, implementation, execution and evaluation of special projects
• Ensure that the programs and services offered by the organization contribute to the organization's mission
• Monitor the day-to-day delivery of the programs and services of the organization to maintain or improve quality
• Oversee the planning, implementation, execution and evaluation of special projects
Human resources planning and management
• Determine staffing requirements for organizational management and program delivery
• Oversee the implementation of the human resources policies, procedures and practices including the development of job description for all staff
• Establish a positive, healthy and safe work environment in accordance with all appropriate legislation and regulations
• Recruit, interview and select staff that have the right technical and personal abilities to help further the organization's mission
• Ensure that all staff receives an orientation to the organization and that appropriate training is provided
• Implement a performance management process for all staff which includes monitoring the performance of staff on an on-going basis and conducting an annual performance review
• Coach and mentor staff as appropriate to improve performance
• Discipline staff when necessary using appropriate techniques; release staff when necessary using appropriate and legally defensible procedures
Financial planning and management
• Work with staff and the Finance Committee to prepare a comprehensive budget
• Work with the Board to secure adequate funding for the operation of the organization
• Research funding sources, oversee the development of fund raising plans and write funding proposals to increase the funds of the organization
• Participate in fundraising activities as appropriate
• Approve expenditures within the authority delegated by the Board
• Ensure that sound bookkeeping and accounting procedures are followed
• Administer the funds of the organization according to the approved budget and monitor the monthly cash flow of the organization
• Provide the Board with comprehensive, regular reports on the revenues and expenditure of the organization
• Ensure that the organization complies with all legislation covering taxation and withholding payments
Risk management
• Identify and evaluate the risks to the organization's people (clients, staff, management, volunteers), property, finances, goodwill, and image and implement measures to control risks
• Ensure that the Board of Directors and the organization carries appropriate and adequate insurance coverage
• Ensure that the Board and staff understand the terms, conditions and limitations of the insurance coverage
• Plan and manage day-to day IT operations for company, including budgeting, forecasting, and professional development of technical staff.
• Establish operational objectives and work plans; liaise with sales and marketing managers to maximize synergy among departments.
• Create and execute operational procedures and audits in compliance with company regulations.
• Monitor and supervise project/product managers and programmers to ensure timely and cost-effective development of systems and services that support business objectives.
• Review technology requests and work with direct reports to schedule and complete projects.
• Manage and coordinate third-party vendors. Bridge gaps between internal staff and external parties.
• Analyzing system requirements for IPTV Projects and Digital Signage Projects, such as Networks Requirements, Client Requirements etc…
• Developing suitable integrations between IPTV System and other systems such as PMS, BMS etc…
• Responsible for ensuring that the overall project successfully meets the client needs.
• Supervising Installation Team responsible for installing system middleware and Head End Level.
• Supervising Support Team responsible for technical support.
• Developing IPTV systems for hotels, resident towers, compounds, hospitals…
• Developing IPTV middleware using web based management interface, where user can manage rooms, information pages, Music, Video On Demands and currency rates etc …
• Developing web base management interface to manage channels, receiver’s adapters, transponders and system settings.
• Developing Middleware Solutions for converting satellite MPEG-2 signals into IP format and distribute it over Ethernet networks.
• Developing Middleware Solutions for integrating with hotels’ PMS Systems (i.e. Fidelio)
• Developing Storage Server Features like: Time Shifting, nPVR, Video On Demand, Audio On Demand, Smart Advertisement, and Video On Demand based promotional channels into any IPTV system.
• Developing Digital Signage Middleware Systems where user can manage Slides, Schedules, Groups, Media, Billing, Settings, Users, Permissions and STBs using web based management interface
Developing websites for Companies in Lebanon and Dubai
• Senior project Operator (Inventory control System)
• Senior operator on Security Program, Distributing Center Program
• Performing work involving receiving, storing, inventorying, and issuing materials and supplies for a central storage warehouse having a large volume of materials and supplies and distribution activities.
• Overseeing the work of other employees in the warehouse.
• Head of Warehouse & Stock Control required to work south of Cambridge with a clothing manufacturer.
• Attending a Basic Skills seminar (communication, Leadership, and team management) at Sukleen during year 2006
• Attending a Certified Stocks Analyst & Inventory Controller Seminar at Sukleen During 2006(Optimizing the Warehouse Management Services)
• Attending a Certificate Of Training & Development(Officers Basic Skills) At Sukleen During 2006.