Founder and Service Manager
Teqnia
Total des années d'expérience :26 years, 9 Mois
Develop and deliver IT solutions for customers, provides technical direction for the development, design, and systems integration for client engagement from definition phase through implementation.
-Adopt and apply/implement ITIL framework best practices.
-Manage of incident/problem response team.
-Design/Implement change management (CM) policy.
-Reviews/improve work of developers and “OS and Network” teams.
-Recognizes system deficiencies and implements effective solutions.
-Creates and executes development plans and revises as appropriate to meet changing needs and requirements.
-Keeps project manager well informed of status of development effort and serves as liaison between development staff and project manager.
-Communicates and enforces coding standards.
-Manages technical resources within budget and project schedule combining PRINC2 and SCRUM methods and principals to reach the best possible project performance.
-Insure delivers high-quality services to our clients to gain customer satisfaction.
Accomplishments (with colleagues support)
-Redesign/Implement customer LAN/WAN links (3 projects).
-Develop/Implement customer applications solving business problems (15 projects).
-Design, implement and maintain network services and OSs (12 projects).
-Consulting IT solutions for business problems (43 projects).
Managing a team of fresh graduates for creating and managing schools web sites, calendars, email services and other Google apps., communicating school staff, teachers, students and student parents all together.
Worked with PHP, HTML, CSS, Java scripts, graphic design tools, hosting servers using Windows and Linux Oss technologies
Accomplishments (with colleagues support)
-Lead/Train PHP developers team.
-Creating and managing 6 schools services.
-Implement/organizing work process, roles and policies.
-Establishment of “Google Applications Unit” including:
-Team collecting/managment.
-Design/Implemnet work processing rules, roles and responsibilities.
-Managing goals and working plans.
Providing IT solutions for many individual and corporate clients, Including traditional and cloud networking solutions, inside and outside Egypt.
Accomplishments
-Implementation of security system (2 projects).
-Implementation of web solution (18 projects).
-Redesign and implementation of IT infrastructure (5 projects).
-Development of PHP applications (4 projects).
-Design and implementation of virtualization solution (3 projects).
-Install, configure and manage network services (23 projects).
-Design and implement system automation solutions (15 projects).
-Collect/Hire and train IT team (2 projects).
Managing the daily task for IT department with team of 3 to maintain the smooth of daily work and follow up all the outsourcing contracts keeping everything up and running, on other hand working with the IT manager to set and mange the IT department objectives and plans following the business needs and plans.
Accomplishments
-Implement an incident/problem management solution.
-Design and follow up work development plans in share with IT manager.
-Design and implement daily jobs automation solutions.
-Prepare and review outsource maintenance contracts.
-Implementation for camera surveillance system “Zone Minder”.
-Redesign/Implement the WiFi hot spot locating and cabling.
-Implement and maintain backend network services for ERP system.
-Implement and maintain VPN services.
-Implements network security at the corporate level as established by corporate Security Director.
-Recognizes and suggest necessary network improvements.
Managing 4 Linux servers work as Oracle DB servers and 5 Sun Solaris servers work as “SunRay” servers, and applying of standards to meet ISO 27001 certificate requirements.
Accomplishments
-Optimize kernel options for our servers work.
-Optimize SunRay configurations to enhance performance as needs.
-Automating daily tasks using Bash, Python and PHP scripts.
-Linux system Install, Configure, Administrate and performance tuning.
-Solve all bottlenecks and failures as they occur.
-Create, monitor, and maintain backup and central logging solution.
Provide IT solutions to my customers, Including programming, network design and implementation, systems implementation, fine tuning and maintenance, IT staff training and WEB sites design and services.
Accomplishments
-Development of accounting system to manage basic accounting tasks.
-Development of a clinic management system.
-Design and implementation of central file sharing system merging Windows and Linux technologies and user access permissions.
-Implementation of IDS system.
-Modification and Implementation of network based game.
-Implementation of eStore solution offering marketing services.
-Design and implementation of mailing solution provident POP3, IMAP and WEB interface -including virtual domains and accounts and catch all account.
Managing a 3 locations distributed network, Including Windows and Linux servers and clients, Citrix servers, MSSQL servers, Mail and Web servers.
Accomplishments
-Plan, Implement, Monitoring and enhance LAN and WAN networks.
-Design and implement the RAS solution for 9 branches.
-Design and implement the backup solution.
Served as help desk, technical, system and web developer, trainer, network admin., sales man and many other IT related jobs in many companies since 1997 as I worked while study.
That jobs was the key of my later excellence, I had connected to almost all IT related jobs which make me able to understand the overall view for IT in business.
All the challenges that faced me taught me and added to me, that is how I earned all my skills and knowledge.
Project Management
Project managment introduction
Linux professional system engineer
Graduation project: Model for integrate Windows and Linux systems over TCP/IP networks