محمد سلامي, Consultant

محمد سلامي

Consultant

Trafalgar

البلد
لبنان - صور
التعليم
بكالوريوس, Marketing
الخبرات
4 years, 0 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :4 years, 0 أشهر

Consultant في Trafalgar
  • الكويت - الكويت
  • مايو 2018 إلى يناير 2019

APPLE Expert Consultant / Gait APPLE PREMIUM RESSLER - MAY 2018 - JANUARY 2019.

As a part of APPLE team focusing on delivering a great customer experience in any environment.
Warmly welcoming customers to the store and ensuring a great and amazing experience.
Introduce apple products to people and help them do what they love in new ways.
Work with the local business community connecting entrepreneurs and professionals with the tools they need to build success.
Create the energy and excitement around apple products and the store.
Providing the right solutions and getting apple into customer hands.
Uncovering customer needs then following through with the enlightening solutions.
Guide, advice, sell and set up the new devices for the customers.
Maintaining visual merchandising at the store and assisting team members.
Provide top of the line service, provide information and care for the community of customers.

Sales associate في SAFAT HOME – ALGHANIM Industries
  • الكويت - الكويت
  • ديسمبر 2016 إلى مارس 2018

Assess customer needs and provide assistance
and information on product features.
* Ensure high level of customer satisfaction
through excellent sales service.
* Supply management with reports on customer
needs and wants, problems, and competitor
activities.
* Achieving agreed upon sales targets and
outcomes
* Greeting and welcoming customers to the store
and answer their inquiries.

customer service في karrout mall
  • لبنان - بيروت
  • نوفمبر 2015 إلى مايو 2016

-Managing incoming calls and inquiries.
-Identifying and assessing customer’s needs to achieve satisfaction.
-Updating customer information in the customer service database.

internship في marbella
  • الكويت - حولي
  • سبتمبر 2015 إلى سبتمبر 2015

-Marketing Research and project presentation on e-business and online shopping.

supplier assistant في marbella for genral trading
  • الكويت - حولي
  • يونيو 2012 إلى يوليو 2013

-Offering the company products to the intended markets.
-Preparing and checking daily sales and orders.
-Reporting daily orders and invoices to the manager.
-Sorting merchandise.

Clerk في ANWAR ALMOSTAQBAL
  • الكويت - الكويت
  • يونيو 2011 إلى يونيو 2011

Perform general office duties, including faxing,
copying, scanning and filling.
* Answering calls to take and handle daily orders,
and redirecting calls to appropriate colleagues.
* Creating schedules and recording daily
employee’s tasks.

الخلفية التعليمية

بكالوريوس, Marketing
  • في Beirut Arab University
  • سبتمبر 2016

business administration and marketing degree with FIBAA accreditation .

دبلوم, ICDL
  • في ECDL foundation
  • سبتمبر 2016

ICDL certificates

الثانوية العامة أو ما يعادلها, Scientific high school degree
  • في Al Shaheen private school
  • يونيو 2012

With honor

Specialties & Skills

Office Administration
Marketing
Customer Service
Customer Care
CUSTOMER SERVICE
FILE MANAGEMENT
GENERAL OFFICE DUTIES
FEATURES
CUSTOMER SATISFACTION
EBUSINESS
Call agent
MANAGEMENT
Reception with hight services
communication skills
DATABASE ADMINISTRATION
adaptable
gulf dialect

حسابات مواقع التواصل الاجتماعي

اللغات

الانجليزية
متوسط
العربية
اللغة الأم

العضويات

BAU
  • volunteer
  • June 2012

التدريب و الشهادات

certefied marketing specialist (الشهادة)
تاريخ الدورة:
June 2019

الهوايات

  • pets, travelling, cooking