Sales Supervisor
Sanad Member’s Club
Total years of experience :6 years, 0 Months
Lead and supervise a team of 4 sales representatives, providing guidance, coaching, and mentorship.
Successfully recruiting, training, and onboarding upcoming new team members, resulting in enhanced
team performance.
Set and monitor individual and team sales goals, consistently achieving a 20 % increase in sales over 6
months.
Maintain and improve customer relationships by delivering exceptional customer service.
Maintain records using applicant tracking systems.
Address customer inquiries, concerns, and issues in a timely and effective manner, resulting in a 30 %
increase in customer satisfaction.
Collect and analyze sales data to identify trends and opportunities, leading to 25 % increase in revenue over 6 months.
Successfully generated leads through market research, cold calling, and networking, resulting in a 15 %
increase in the customer base.
Effectively maintained a sales pipeline of over 30 qualified leads, ensuring a consistent flow of
opportunities.
Demonstrated strong negotiation and closing skills, consistently achieving or surpassing monthly sales
targets.
Cultivated and maintained positive relationships with existing customers, ensuring repeat business and
referrals.
Collaborated with the sales team and other departments to achieve collective goals, contributing to the
overall success of the organization.
Ensure that staff meets hygiene and discipline standards.
Assign duties ensuring equity of work.
Up-Sell special items from the menu to meet the weekly income
Supervise and lead a team of waitstaff, ensuring exceptional customer service and efficient dining experiences..
Coordinate and manage the dining room, overseeing table assignments, reservations, and seating arrangements to optimize capacity and guest satisfaction..
Entering Database within the ledgers.
Checked financial reports and supported all areas of responsibility within a 3-person finance team
Analyzed, examined and interpreted account records and compiled financial information
Managed multiple enterprises budget, with a reduction of expenses totaling 10% in one year
Upselling products, do a good customer service to the clients and always providing them help
