Regional Business Development Manager
Carma
Total des années d'expérience :12 years, 9 Mois
• Responsible for business development in the retail, FMCG, hospitality, education, and tourism sectors within the MENA region.
• Consult C-level executives understanding their objectives and pain points, to deliver solution-based selling.
• Educate clients about best industry practices in media intelligence.
• Directly managing a business development representative, motivating, and ensuring his KPIs are always met.
• Exceed quarterly targets & KPIs assigned by management.
• Expanding a key portfolio of national and international clients across the Middle East and North Africa
• Building positive, long-lasting relationships through customer engagement with executives at Chief-level to meet evolving needs and requirements
• Close collaboration with marketing to implement account-based targeting strategies to drive sustainable business growth with both existing and potential clients
• Increase revenue by negotiating contract enlargement for long-term subscriptions according to quarterly growth KPIs
• Drive clients knowledge expansion by being strongly embedded in the company's strategy development
• Established the idea of the company from scratch, and executed the marketing strategy, recruiting, accounting, and digital presence.
• Responsible of the buying processes, from choosing the right suppliers to the execution of the shipping and stock management afterwards.
• Manage the customer service employee, insuring excellent support to the client and after sales follow up.
• Manage and execute the digital advertising over Facebook, Instagram, and Google.
• Established the E-Commerce website of the business using Shopify (www.shopoclock-store.com) and integrated the payment gateway, shipping methods….
• This current experience gave me a great opportunity, to be able to multi task and manage all the aspects of the company making sure they run smoothly and in harmony.
• Achieve growth and hit sales targets by successfully managing the field sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
The job involves:
• Gain new business across the entire product portfolio through negotiation at the appropriate level within existing and potential customers’ organizational structures.
• To maintain existing customers of DHL, maximizing loyalty, and ensuring service standards are exceeded at all times.
• Lead and manage the development of business acquisition projects, customer supply chains and value added services with nominated accounts ensuring targeted revenue and profitability levels in line with plans
• Meet or exceed all targets and objectives allocated to his portfolio
• Identify, establish and manage multi-tiered relationships across customer and DHL organizations to ensure a long-term business partnership and achievement of corporate goals.
• Lead and manage customer presentations and proposals, ensuring there is a common understanding of service expectations and solutions, both with the customer and DHL
The job involves:
• Business development through working constantly on bringing new clients and fulfilling current client’s expectations.
• Customers Follow-Up
• SME loans
• Housing Loans
• Personnel loans
• Letter of guarantee
• Letter of credit
• Sales of Retail Products
• Credit, Debit and Charge Cards Management
• Accounts Opening
The job involves:
• Customers Follow-Up
• SME loans
• Housing Loans
• Personnel loans
• Car loans
• Sales of Retail Products
• Credit, Debit and Charge Cards Management
• Accounts Opening
Joker (able to handle all branch operations and replace missing staff)