Sales/warehouse Manager
SDTW Direct , e-commerce
مجموع سنوات الخبرة :15 years, 2 أشهر
➢ Manage warehouse daily operation: inventory, orders both retail
& wholesale, incoming & outgoing shipments & staff.
➢ Manage e-commerce channels \{2 eBay stores, 2 retail websites
& 1 B2B site\}
➢ Saved 3% on eBay expenses/Fees by achieving top seller status.
➢ Scored 24% increase from last year budget.
➢ Achieve 95% closing ratio, by using selling techniques, product
knowledge, provide high quality customer service.
➢ Enhanced leads reach per day to reach 99%
➢ Improve shipping process by creating SOP for workers.
➢ Increase customer satisfaction index, more positive feedback &
5 stars ratings.
➢ Arrange Monthly & quarterly meeting, review performance,
discuss improvements and shortcoming.
Manage motorcycle business operation in 7 Branches around
UAE.
➢ Increased sales by 30% in the first year, up to 65% my last year.
➢ 2014 Best Sales & Marketing award for Yamaha motorcycles in
Middle East and Africa.
➢ Slashed 5% of logistics cost & expand our market share by 40%
➢ Broadening our marketing approach & exposure (Motor Show,
Trade Center 2011-2012 & 2013 / Boat Show, Dubai Marina
2012 / Gulf Bike Week 2013 - 2014).
➢ Collaborate with Dubai traffic Police & Chamber of commerce.
➢ Optimizing rapid cost.
➢ Motivate our teams, new commission scheme, sales targets,
annual events and outing.
➢ Represent the company at international exhibitions (Eicma 2014-
2015 Italy / Milipol Qatar 2014 - 2015), events, demonstrations
and conferences.
➢Daily organizational and administrative tasks.
➢ up to date with stocks and currency changes.
➢ Develop business relation with 3 main global suppliers
(ArcelorMittal Algeria, Khlouse Jordan, Kocail Turkey)
➢ Responsible for all closing documents (LC, BL, Invoices, Insurance
etc.)
Electrical & Mechanical engineering