مجموع سنوات الخبرة: 18 سنوات, 0 أشهر
نوفمبر 2012
إلى حتى الآن
Trainer
في MBA
البلد :
مصر - القاهرة
Train others TQM diploma
يناير 2013
إلى حتى الآن
Quality Consultant
في Smart
البلد :
مصر - القاهرة
-improving customer satisfaction with products by making sure that these products function properly.
- Establishing QMS, Quality Manual, Awareness Training & Internal Audits.
- Establishing QMS, Quality Manual, Awareness Training & Internal Audits.
فبراير 2012
إلى مايو 2012
QA Coordinator
في NSC
البلد :
مصر - القاهرة
Tracks and provides information related to Quality Assurance
Coordinates ISO 9001
Coordinates compliance to requirements
Process improvement
Documents QA systems
Trains other in QA systems
Generate reports
Assist in system audits
Coordinates ISO 9001
Coordinates compliance to requirements
Process improvement
Documents QA systems
Trains other in QA systems
Generate reports
Assist in system audits
مارس 2010
إلى مارس 2012
Accountant
في Taha Hamed & co.
البلد :
مصر - القاهرة
1-Prepare journal entries and recording books according to the different accounting methods.
2-Preparation of financial statements in accordance with Egyptian Accounting standards
3- Depreciation accounts.
4-Calculation of taxes in accordance with the income Tax Act
5-Prepration of trial balance.
6-Prepration of payroll and their limitations.
7-Prepare payroll statements bank.
8-Preparing the adoption of the General Sales Tax.
9-Prepare all Financial statements accounts by Excel.
2-Preparation of financial statements in accordance with Egyptian Accounting standards
3- Depreciation accounts.
4-Calculation of taxes in accordance with the income Tax Act
5-Prepration of trial balance.
6-Prepration of payroll and their limitations.
7-Prepare payroll statements bank.
8-Preparing the adoption of the General Sales Tax.
9-Prepare all Financial statements accounts by Excel.
يوليو 2011
إلى يناير 2012
Sales coordinator
في AL Rashid for Imports & Exports
البلد :
مصر - القاهرة
1- supporting the sales team.
2- assists the sales department to manage lead generation, according to a posting from Advanstar Communications
2- assists the sales department to manage lead generation, according to a posting from Advanstar Communications
أكتوبر 2009
إلى أبريل 2010
Customer Service Agent
في vodafone egypt
البلد :
مصر - القاهرة
1-deal directly with customers
2-respond promptly to customer inquiries
3-handle and resolve customer complaints
4-obtain and evaluate all relevant information to handle inquiries and complaints
5-perform customer verifications
6-process orders, forms, applications and requests
7-direct requests and unresolved issues to the designated resource
2-respond promptly to customer inquiries
3-handle and resolve customer complaints
4-obtain and evaluate all relevant information to handle inquiries and complaints
5-perform customer verifications
6-process orders, forms, applications and requests
7-direct requests and unresolved issues to the designated resource
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