محمد عيد عباس

restaurant general manager في HRC

• مصر - القاهرة
• أشغل هذه الوظيفة منذ يناير 2018

I am a fully functional expert in all processes and positions, front and back of house, in addition to managing P&L cost centers.
This is an extremely hands-on management position, and I am spending most of my time working directly with managers & employees throughout the restaurant as well as interacting with guests.
Setting stores sales budget for annual budget.
Monthly P&L, quarterly and yearly.
Monthly Communication about performance with the international franchisor.
Managing all managers & employees to maintain high employment quality standards consistent with the Brand
(includes hiring, development, counseling, promotion and discipline and termination as appropriate).
Maintaining all managers & employees files and ensuring that all required documentation is complete and
accurate.
Ensuring that all restaurants is optimally staffed and that employees are fully trained in all aspects of their current
job.
Respond to complaints, with the goal of turning dissatisfied guests into return guests.
Developing initiatives to build sales, profitability and guest counts.
Ensuring that all menu items are made according to recipe and that presentation is up to brand standards.
Adhering to company standards and service levels to increases sales and minimize costs.
Estimating food needs and placing orders within established guidelines.
Managing P&L for restaurant.
Enforcing safety and sanitary practices, maintenance and regulatory compliance for the entire restaurant and
premises.
Ensuring that all operational basics and standards are adhered to with total commitment and passion.
Overseeing all restaurant administrative requirements including cash handling, completion of guest liability,
property, casualty, workers compensation reports and governmental compliance.
Ensuring that staff Principles and Beliefs are continually taught and practiced.
Providing active community involvement with a strong presence at events, organizations by my restaurant and its
employees.
Demonstrating high ethical standards at all times, adhering to standards laid out in the Company's Code of Ethics
policy