mohamed abdel atty

• Received any request from customers or branches and handle it
• Supervise daily transportation and fleet operations (vehicles, drivers, routing)
• Manage drivers schedules, attendance, performance, and provide training when
needed
• Monitor vehicle maintenance, inspections, and ensure driving license validity
• Track fuel consumption and control transportation costs
• Plan and optimize routes to improve efficiency and reduce expenses
• Handle incidents, breakdowns, and emergency situations professionally
• Prepare quotations based on price lists and follow up with suppliers for updates
• Prepare transportation breakdown reports and coordinate with accounting for
invoicing
• Follow up with accounting to ensure invoices are processed on time
• Maintain and update transportation records, including transfer sheets and driver
logs
• Ensure compliance with company policies, safety standards, and traffic
regulations
• Coordinate with internal departments (logistics, operations, customer service)
• Manage transportation budgets and prepare performance reports
• Ensure high customer satisfaction through reliable and efficient service.

Market chain management,
• recording attendance and departure, making payroll sheets, receiving and
recording invoices on the system, recording increase and discount rates on
invoices, and setting product prices.
• Follow up on the speed of product turnover and stock in stores. Follow up on shift
dates and vacations for employees in a way that suits business needs. Request
missing goods from suppliers.
• Following up on suppliers accounts and paying debts at the end of each month.
Transferring goods between branches and recording transfers on the system
• Organizing employee appointments in accordance with work needs, closing
cashier shifts on the system, and supplying funds to the main treasury
• Establishing and supervising a monthly inventory committee, determining the
deficit and increase in stores, if any, supervising the work of the storekeeper in
his work, and setting dates for returns to suppliers.
• Making an analysis of the sales period from the first to the end of the month and
find out the profit ratios of the system and issue a report.

• Track orders using functional systems
• Report maintenance and repair needs for transportation vehicles and equipment.
• Responsible for organizing the movement of goods, sometimes products or
goods that need to be transported to customers.
• Supervising the preparation of supplies and equipment for vehicle movement,
drivers, and providing their requirements
• Finally make sure if company need to rent any limousine for visitors

• Responsible for any new donor and register him @ system (CRM)
• Assist in preparing the invoices & documents to settlement the advance.
• Making calls to donors and offer them to donate in all activities of the foundation.
• Updating customer data & follow up them to resolve any inquires.
• Administrative tasks like printing and filing of documents.
• High problem solving and decision-making abilities.
• Entering data accurately into computerized databases & Excel spreadsheets.

• Responsible for documents, such as entry and exit materials, Work permits
and access permeations for people related to STC projects
• Ensuring report tables and listings accurately reflect data within a
database.
• Entering data accurately onto computerized databases & Excel
spreadsheets.
• Maintaining an updated record of the access cards issued to
company employees.
• Ensuring documents meet required quality standards.
• supervising the work Handling inbound telephone queries from
colleagues / clients regarding data
• Organizing repairs to faulty office equipment
• Data Entry for all application related to STC ( NFTS, DNOC, SNIC,
MNOC & NPTS ) oracle data base
• Coordinate Projects: IPMPLS 2015, 2016, 2017, IGW & NETWORK
SECURITY
• Organizing Administrative tasks printing and filing of documents
• About EJTech company subcontractor to STC ( Saudi Arabia )

• Handling all customers, including customers angry
• Answering customers inquiries via phone, providing the right information.
• Solving customers problems, following professional customer service techniques
in handling customers in order to achieve the maximum customer satisfaction.
• Communicates with other departments to answer customers inquiries, solve their
problems and fulfill their needs.
• Assistant team leader for Handling & coordinate all Schedules for agent

Support for hardware and software of servers, PC s and mobile systems for fujitsu
clients
• (PBDAC, SIS, Americana, post office, Egypt Railway, Barclays bank, National
Union bank.)

• Support for hardware and software of servers, PC s and mobile systems for
Siemens clients (Military, Omar Effendi, Central Bank, Leg of Arab stats, SITA,
Social fund, National Bank of Egypt, Amadeus)

• Assure handing over the equipment for customer authorized representative.
• Prepares logging file of all equipment inside the workshop (delivered, not
delivered), updates status, presents report to direct superior.
• Performs workshop tools inventory, assures tools availability, recommend further
tools needed, present report direct superior.
• Performs complete backup copy of all used software and drivers, performs
logging file for available software clearly presented inside workshop, assure
upgrading for any new software needed.
• Assure quality measures within workshop environment.