Technical Clerk
Kharafi National
مجموع سنوات الخبرة :19 years, 0 أشهر
• Create work orders for vehicles & Equipments as per work order request using Oracle 11i applications (ERP System).
• Follow up service of all equipments and vehicles as per company service schedule.
• Inspecting all closed work orders details (all parts store code, materials and invoices).
• Maintain records for closed work orders.
• Prepare new files for new equipments.
• Review technical documents, to obtain information such as materials, priorities, and personnel requirements.
• Compile schedules and orders.
• Support the provision of services.
• Control files on maintenance records, bills of materials and cost reports and the associated information
• Prepare office memos and handle the correspondence.
• Ensure the effective day-to-day operation of the Equipment Administration section in accordance with the Company’s policies and procedures.
• Maintain a high level of administrative interaction between the Equipment Division, its clients and other Company Departments.
• Maintain standards of safety and comply with Company’s Health, Safety & Environment Management System requirements.
• Take reasonable care of own health and safety and that of others in the workplace.
• Follow and maintain Company standards of Quality in accordance with Company Quality System requirements.
• Providing secretarial and other administrative assistance.
• Handling business correspondence.
• Booking Air tickets, organizing airport transfers, guesthouse requirements and hotel bookings.
• Assisting in visa documentation, overseas stay etc.
• Maintaining in-house calendar & checklist for scheduling meetings, fixing /confirming up appointments.
• Act as the first point of contact between the Company Secretary and external / internal inquiries.
• Management of department, Clients files and maintaining Company Minutes book & other statutory registers.
• Maintain an oversight of all aspects of everyday office functions & having a working knowledge of the business of the company.
• Interacting & co-coordinating with all functional heads to ensure smooth functioning of day to day activities.
• Maintain excellent relationship with key customers & business associates.
• Logging day-to-day records for all correspondences
• Managing Fax, Typing Letters, emails and submitting Time Cards.
• Preparing tender documents for Bid closing.
• understand and assist with the flow of confidential information
• Teaching ICDL Syllabus 4 Courses (IT - Windows XP - Word XP - Excel XP - Access XP - PowerPoint XP - Internet and Outlook XP).
• Making course schedule.
• Assisting the trainers.
• Search in computer complexes in Cairo and Sharkia for computer components.
• Find the best price for the goods not compromising on quality•
• Always being up-to-date with the local market
• Making a database of the shops’ addresses and telephones.
• Telling the prospects about our prices after adding profit.
• Buying the components and assembling them then deliver to the customer.
• Maintaining customers’ computers for fewer prices.
• Following up customers.
• Try to make customer satisfied.
MedCom is a Microsoft Gold Certified Partner and one of the IT Training leader companies in Egypt.
• Answering Customers phone calls, giving guide line and inviting them to visit our company.
• Meeting new customers visiting our center to inform them about the details of the training courses and telling them about the true benefits that they will obtain.
• Preparing a waiting list for students interested in specific courses.
• Following up customers’ satisfaction according to company policies.
• Preparing group training offers and sending them by email or fax.
• Answering customers emails from the company’s website.
• Inform the newly registered students about the starting date of their courses, after getting those details from the Training Coordinator.
• Welcome new students and give instructions.
• Make professional phone calls with the Decision Maker.
I passed all ICDL exams and obtained 92.43%
I had been trained for 273 hrs and passed all exams of: • Introduction to Computer Systems. • Windows XP, MS Word XP, Excel XP (Level 1 & 2), Power Point XP, Access XP. • Programming Fundamentals, Visual Basic 6. • System Analysis & Design. • Computer Graphics (Adobe Photoshop 7 - Corel Draw 8 -Gif Animator). • Introduction to Internet, Web Design Using HTML, Java Script, Front Page XP. • Introduction to Active Server Page (ASP). and obtained a global grade V.Good