محمد Abouhouij

Spearheaded the global SDWAN service, defining and executing the technology lifecycle,
strategy, and architecture for a multi-vendor SDWAN environment (primarily Cisco Viptela
and Meraki) supporting over 1, 000 international sites.
Engineered and implemented robust, scalable, and secure SDWAN designs using Cisco ISR,
Catalyst cEdge, and vEdge platforms, significantly enhancing network performance, security,
and cost-efficiency across global operations.
Led initiatives for capacity planning, performance optimization, and Total Cost of Ownership
(TCO) reduction, achieving measurable improvements in network resiliency and user
experience.
Served as the ultimate technical escalation point and subject matter expert for all complex
SDWAN incidents, strategic initiatives, and new technology integrations.

Owned the complete lifecycle management for global LAN, Wireless (including strategic
migration to WiFi 6/6E), and IPAM (IP Address Management) services, ensuring alignment
with evolving business requirements and emerging technology trends.
Designed and delivered innovative and secure campus network solutions, meticulously
coordinating with enterprise architects, cybersecurity teams, and external vendors to
maintain global standards and service quality.
Drove the technology roadmap, service maturity programs, and cost optimization initiatives
for campus network services, resulting in demonstrably improved performance, reliability,
and reduced operational overhead.

Successfully led and orchestrated a complex global SDWAN migration project, transitioning
over 1, 000 diverse sites, including large enterprise branches (800+ users), to a new, agile,
and secure SDWAN architecture.
Managed and mentored a distributed team of 9 network engineers, ensuring efficient
deployment schedules, effective resolution of complex infrastructure challenges, and
comprehensive knowledge transfer.
Pioneered and validated Proof-of-Concepts (POCs) for emerging network technologies and
integrations, including Zscaler Secure Access Service Edge (SASE) and advanced DNS
security solutions within the SDWAN fabric.
Authored detailed Low-Level Designs (LLDs), technical implementation guides, and
operational support documentation.

Provided expert-level (Tier 3) escalation support and implemented critical policy updates and
configurations across diverse LAN/WAN infrastructures for key enterprise clients in various
sectors.
Led network deployment projects and mentored junior engineers, fostering a culture of
technical excellence and collaborative problem-solving within complex multi-vendor
environments (Cisco, F5, Checkpoint, Microsoft Azure).

Monitored and managed critical network, storage, and virtualization infrastructure for global
enterprise clients within a high-availability data center environment, ensuring operational
stability and optimal performance.

Delivered Tier 3 break/fix support across the EMEA region, specializing in wireless and core
networking technologies, consistently meeting and exceeding service level agreements
(SLAs) for critical incident resolution.

Implemented and supported Kaspersky security solutions and Thales Hardware Security
Modules (HSMs) for major banking sector clients, significantly enhancing their security
posture and compliance.