Network Services & Operations Manager , CCIE
SITA
مجموع سنوات الخبرة :15 years, 8 أشهر
Team Lead, Design, Install, Configure, Troubleshoot, Documentation, and overall technical support of the SITA clients network infrastructure including Routing, Switching, Security, and wireless network technologies.
Provides technical direction for the development, design and systems integration for client engagement from definition phase through to implementation.
Applies significant knowledge of industry trends and developments to improve service to our clients.
Easily recognizes system deficiencies and implements effective solutions.
Create and execute development plans as appropriate to meet changing needs requirements.
Keeps the management informed of status of development effort and serves as liaison between design team and project manager.
Communicates and enforces design and technical standards.
Performs design and solution reviews and mentor’s operation team KPIs and SLAs.
Lead internal projects to improve service.
Take responsibility for the day-to-day operation of the team, providing overall guidance and supervision.
Site Survey, Design HLD & LLD, Build-out, Install, Configure, Maintenance, Documentation, and overall support of the client's IT infrastructure including Routing, Switching, Voice, Security, Servers and 802.11 Wireless technologies.
Install, Configure, Troubleshoot, Documentation, and overall technical support of the EBGH network infrastructure including Routing, Switching, Voice, Security, IPTV, IPCam, DHCP Server, NVR, Billing Server, Data Center management and wireless network technologies.
Site Survey, Design, Build-out, Install, Configure, Maintenance, Documentation, and overall support of the client's IT infrastructure including Routing, Switching, Voice, Security, Servers and 802.11 Wireless technologies.
Wireless Networks, Telecommunications and Network courses instructor.
Prepare and deliver technical presentations explaining products or services to customers and prospective customers
•Interact with customers and engineers to assess equipment needs and to determine system requirements
•Collaborate with sales teams to understand customer requirements and provide sales support
•Secure and renew orders and arrange delivery
•Plan and modify products to meet customer needs
•Help clients solve problems with installed equipment
Graduated Master of Science with Honors in Telecommunication & Electronics Engineering. Studies Program: 4 semester, focus on Mobile and networking engineering. Graduation thesis with Dissertation titled “A Novel SC-FDMA Transceiver using Wavelet Packet for PAPR Reduction and Spectral Efficiency Improvement. ”.
Graduated Bachelor degree in Electrical Engineering specialist in Telecommunication & Electronics. Studies Program: 10 semester. Graduation Project: Mobile Phone Suppressor with sending high power amplifier to jam Mobile signals GSM and 3G frequencies.
High School with major science.