Mohamed Abd El Maksoud, Senior Buyer

Mohamed Abd El Maksoud

Senior Buyer

Knock Mart

Location
Egypt - Cairo
Education
Bachelor's degree, General
Experience
16 years, 8 Months

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Work Experience

Total years of experience :16 years, 8 Months

Senior Buyer at Knock Mart
  • Egypt - Cairo
  • My current job since January 2016

• Analyzing consumer buying patterns and predicting future trends.
• Regularly reviewing performance indicators, such as sales and discount levels.
• Managing plans for stock levels.
• Reacting to changes in demand and logistics.
• Meeting suppliers and negotiating terms of contract.
• Maintaining relationships with existing suppliers and sourcing new suppliers for future products.
• Liaising with other departments within the organization to ensure projects are completed.
• Attending trade fairs to select and assemble a new collection of products.
• Participating in promotional activities.
• Writing reports and forecasting sales levels.
• Presenting new ranges to senior retail managers.
• Liaising with shop personnel to ensure supply meets demand.
• Getting feedback from customers.
• Training and mentoring junior staff.

General Manager at Armed Force Shops
  • Egypt - Cairo
  • May 2015 to January 2016

• Maintains store staff by recruiting, selecting, orienting, and training employees.
• Managing and motivating a team to increase sales and ensure efficiency.
• Analyzing sales figures and forecasting future sales.
• Ensuring standards for quality, customer service and health and safety are met.
• Develop pricing strategies, balancing firm objectives and customer satisfaction.
• Devolve the promotional strategy with new channels.
• Identifies new business opportunities; creates and ensures positive relationships with existing and potential clients.
• Conducting research to ascertain the best products and suppliers in terms of best value, delivery schedules and quality.
• Represent companies in negotiating contracts and formulating policies with suppliers.
• Locate vendors of materials, equipment or supplies, and interview them to determine product availability and terms of sales.
• Prepare and process requisitions and purchase orders for supplies and equipment.
• Resolve vendor or contractor grievances, and claims against suppliers.

Marketing Manager at 24 Seven Supermarket
  • Egypt - Cairo
  • November 2014 to April 2015

• Develop pricing strategies, balancing firm objectives and customer satisfaction.
• Managing all marketing for the company and activities within the marketing department.
• Searching for new locations for our group
• Select products and accessories to be displayed at trade or special production shows.
• Gather and analyze customer insight.
• Working closely with design agencies and assisting with new product launches.
• Develop the promotional strategy with new channels.
• Organize the market floor with our image.
• Monitoring at delivery’s call center and handle the problems.
• Creation and publication of all marketing material in line with marketing plans.
• Planning and implementing promotional campaigns.
• Analyzing potential strategic partner relationships for company marketing.

Marketing Manager at A&T Center Supermarket
  • Egypt - Cairo
  • August 2014 to October 2014

• Create, curate, and manage all published content (images, video and written).
• Monitor, listen and respond to users in a “Social” way while cultivating leads and sales.
• Ensure brand messages are consistent.
• Gather and analyze customer insight.
• Plan & design the monthly offers’ magazine.
• Develop the promotional strategy with new channels.
• Organize the market floor with our image.
• Monitoring at delivery’s call center and handle the problems.
• Design print ads and publications.

Co-Founder & Marketing Manager at Capotcha.com
  • Egypt - Cairo
  • June 2013 to July 2014

 Manage and enhance a company's brand or reputation in the public's eye.
 Develop and enrich customer service experience.
 To lead a brand's strategic choices and vision, product and commercial innovations.
 Develop pricing strategies, balancing firm objectives and customer satisfaction.
 To conduct market research in order to identify market requirements for current and
future products.
 To managing the entire product line life cycle from strategic planning to tactical
activities.
 To manage all aspects of print production, receipt and distribution.

Retail Sales Executive at TE Data
  • Egypt - Cairo
  • November 2009 to February 2014

 Greet all customers in a professional, friendly, and timely manner, including answering phones and directing
customer inquiries.
 Technical problem solve issues and assess customer needs & right fit with the solution.
 Participate in marketing efforts to provide new business.
 Receive, process and follow up on all payments.
 Assist in other tasks, duties, or projects as assigned by management.
 Provide complete and appropriate solutions for every customer to achieve sales goal and maximize customer
satisfaction.
 Create new ideas to improve store performance.
 Establish, develop and maintain business relationships with current customers and prospective customers to
generate new business for the organization’s products and services.
 Research and project sources for developing customer's information to determine their potential.
 Advertise and sell products and services of the company to current and prospective customers.
 Control account services through quality and other supporting activities.
 Help the company implement its marketing plans as required.
 Demonstrate products and show consumers how to maximize their features and discuss warranties &
replacement part.

Customer Service Representative at Xceed Contact Center
  • Egypt - Cairo
  • August 2008 to October 2009

 Answer calls and respond to emails.
 Handle customer inquiries telegraphically.
 Review customer complaints and search for possible solution.
 Provide customers with product and service information.
 Enter new customer information into system.
 Update existing customer information.
 Follow up customer calls where necessary.
 Document all call information according to standard operating procedures.
 Complete call logs and produce call reports.

Outdoor Sales Representative at Asma Group
  • Egypt - Cairo
  • August 2007 to June 2008

 Work with direct clients to sell the products.
 Evaluate, present and negotiate business opportunities.
 Outdoors presentations to companies and organizations.
 Meet clients and build relationships for sales.
 Visit clients continuously for promoting new items or offers.
 Achieve or exceed the allocated sales target.
 Place client’s orders on the system on a daily basis.
 Follow up client’s orders and account payments after sale.

Education

Bachelor's degree, General
  • at Ain Shams University
  • July 2007

I was a team member in scouting team. I represented my university in many forums and get many awards.

High school or equivalent, Secondary school
  • at Amir El Shouaraa Secondary school
  • July 2003

I was my class leader at second year.

Specialties & Skills

Thinking Outside The Box
Creative Vision
Customer Service
Problem Solving
Business Development
Data/ Analytics Skills
Creative vision
Social Media Skills
Journalism/ Storytelling Skills
Process Design Skills
Project Management
Critical Thinking

Languages

Arabic
Expert
English
Intermediate

Memberships

Ain Shams University faculty of commerce's Scouting Team
  • Trainer
  • September 2003

Training and Certifications

E-Marketing Course at E-Marketing Academy (Certificate)
Date Attended:
June 2013
Valid Until:
January 9999
The Art of Marketing Diploma (Certificate)
Date Attended:
October 2013
Valid Until:
January 9999
GRP Scholarship (Certificate)
Date Attended:
July 2008
Valid Until:
August 2008
Basic Business Skills Acquisition (BBSA) (Certificate)
Date Attended:
May 2008
Valid Until:
July 2008
International Computer Driving License (ICDL) (Certificate)
Date Attended:
June 2007
Valid Until:
August 2007