Trade Finance - Customer Service
Export Development Bank of Egypt
Total years of experience :1 years, 1 Months
Still Working There
Dealing in daily bases with customers requests and amendments of L/C's, L/G's & D/C's from consulting process to the closing of the case from A to Z
-Mainly handling trade financing issues of traders with large and medium portfolio's
Handling customers financial requests
Provide them with any information needed about our bank products
Technical support for technical and hardware problems
Helping administrating the network servers
Handling the authority employees and customers issues
Mini MBA with 100 Credit Hours in Business administration
Marketing principles , Professional selling skills , Consumer behavior
Bachelor of Computers & Informatics - Ismailia - Suez Canal University Grade of: Good (72 %) Major of: Information System