Customer Relation Specialist
Electrolux Egypt
مجموع سنوات الخبرة :18 years, 0 أشهر
Leading team works in branch & franchise to achieve targets.
Making & analyzing weekly & monthly results to improve performance.
Resolving client's complaints and bad comments with branch & franchise.
Making sure from client satisfaction after service.
Training franchisees' team.
Handling franchise's inventory with main warehouse.
Visit franchise monthly to ensure the company policies, standard and KPI's
Entry daily data on oracle system
Training users on system (oracle system for faculties of Alexandria).
Entry required data of faculties on system.
Solve system issues which face users as available abilities.
Link between system users and developers to solve any issues.
Making goods demands.
Ensure from required stock in warehouse.
Making the required promotion