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تم إلغاء حظر المستخدم بنجاح
محمد أكرم, Restaurant General Manager

محمد أكرم

Restaurant General Manager·Boustan

كندا

الثانوية العامة أو ما يعادلها, network systems telecommunications

الخبرة العملية

مجموع سنوات الخبرة: 7 سنوات, 7 أشهر

Restaurant General Manager

يناير 2023 - حتى الآن

Boustan

Levis، كندا

يناير 2023 - حتى الآن

• Spearheaded comprehensive restaurant operations, driving efficiency and operational excellence in a dynamic environment.
• Directed and mentored a diverse team of 15+ employees, cultivating a high-performance culture and accountability.
• Executed strategic recruitment, interviews, onboarding, and training programs, enhancing team capabilities and productivity.
• Managed payroll and financial processes, ensuring precise salary calculations and fair tip distribution.
• Achieved a significant reduction in inventory loss through the implementation of robust stock management strategies.
• Leveraged data analysis to inform decision-making and optimize operational workflows, aligning with business objectives.
• Collaborated on cross-functional projects, enhancing overall business performance and customer satisfaction.
مجال الشركة:
الضيافة والسكن

Shift Manager

يناير 2021 - حتى الآن

Boustan

Levis، كندا

يناير 2021 - حتى الآن

• Optimized daily operations and improved team collaboration to drive efficiency in fast-paced environments.
• Managed POS transactions with 100% cash accuracy, enhancing overall financial reporting processes.
• Maintained rigorous hygiene and food safety compliance, leading to a notable increase in customer satisfaction ratings.
• Supervised staff performance and implemented targeted training programs, resulting in significant productivity improvements.
• Conducted operational analysis to identify areas for enhancement, supporting strategic decision-making for future growth.
• Developed and maintained key performance indicators to monitor team effectiveness and operational success.
• Collaborated with cross-functional teams to streamline processes and elevate service standards across the organization.
مجال الشركة:
الضيافة والسكن

Internship

يناير 2022 - يناير 2023

J-MS Evolution Inc.

Levis، كندا

يناير 2022 - يناير 2023

• Developed a strong foundation in operational efficiency, applicable to restaurant management and business operations.
• Conducted thorough analysis and troubleshooting of processes, ensuring optimal performance in fast-paced environments.
• Collaborated with diverse teams to enhance communication and streamline workflows, fostering a cohesive work atmosphere.
• Implemented strategic solutions that minimized downtime and maximized productivity, directly impacting project outcomes.
• Gained practical experience in data management, supporting data-driven decision-making and operational improvements.
مجال الشركة:
الخدمات الفنية والتركيب

Self-Employed

يناير 2018 - يناير 2020

Amazon (Freelance

Levis، كندا •عن بُعد

يناير 2018 - يناير 2020

• Designed and implemented operational strategies to improve efficiency and productivity in restaurant management.
• Analyzed data to evaluate performance metrics and drive informed decision-making for enhanced customer satisfaction.
• Coordinated with diverse teams to optimize workflow processes and achieve project milestones effectively.
• Increased brand visibility through strategic marketing and outreach initiatives, leading to heightened customer engagement.
• Conducted market research to identify trends and consumer preferences, informing menu development and promotional strategies.
• Managed inventory and supply chain operations to ensure seamless service delivery and cost-effectiveness.
مجال الشركة:
خدمات الدعم الإداري

التعليم

telecommunication studies

فبراير 2023

فبراير 2023

الثانوية العامة أو ما يعادلها، network systems telecommunications

كندا

المعدل التراكمي (التقدير): ممتاز

المعدل التراكمي (التقدير): ممتاز

I successfully passed several courses with distinction, demonstrating strong academic performance. However, I did not complete the full program as I chose to enter the workforce to gain practical experience.

ibn mahraz al wahrani

يناير 2018

يناير 2018

بكالوريوس، Mathematics

الجزائر

Skills

Administrative
Expert
Administrative
Expert
Marketing
Expert
Marketing
Expert
Customer Service
Expert
Customer Service
Expert
Management
Expert
Management
Expert
Administration
Expert
Administration
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Trilingual: Fluent in Arabic, French, and English (spoken and written)
Expert
Trilingual: Fluent in Arabic, French, and English (spoken and written)
Expert
Sales
Expert
Sales
Expert
python programing
Intermediate
python programing
Intermediate
Strong customer service abilities
Expert
Strong customer service abilities
Expert
Marketing
Expert
Marketing
Expert
Experience with Adobe tools (e.g.,.Photoshop, Illustrator)
Intermediate
Experience with Adobe tools (e.g.,.Photoshop, Illustrator)
Intermediate
Fast and accurate typing skills.
Intermediate
Fast and accurate typing skills.
Intermediate
Stock management and inventory
Expert
Stock management and inventory
Expert
Time management and multitasking
Expert
Time management and multitasking
Expert
Knowledge of SEO (Search Engine . Optimization)
Expert
Knowledge of SEO (Search Engine . Optimization)
Expert
Microsoft Office (word)
Expert
Microsoft Office (word)
Expert
power point
Expert
power point
Expert
Customer service, sales, and communication skills
Expert
Customer service, sales, and communication skills
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Customer Service
Expert
Customer Service
Expert
Data Entry
Intermediate
Data Entry
Intermediate
Management
Intermediate
Management
Intermediate
Science
Expert
Science
Expert
Teamwork
Expert
Teamwork
Expert
Accounting
Intermediate
Accounting
Intermediate
Team Management
Expert
Team Management
Expert
Administration
Intermediate
Administration
Intermediate
Team Development
Expert
Team Development
Expert
ANALYTICAL THINKING
Intermediate
ANALYTICAL THINKING
Intermediate
ANALYTICS
Intermediate
ANALYTICS
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
COST CONTROL
Intermediate
COST CONTROL
Intermediate
INVENTORY MANAGEMENT
Intermediate
INVENTORY MANAGEMENT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
POWER BI
Intermediate
POWER BI
Intermediate
PROCESS IMPROVEMENT
Intermediate
PROCESS IMPROVEMENT
Intermediate
SQL PROGRAMMING LANGUAGE
Intermediate
SQL PROGRAMMING LANGUAGE
Intermediate
PowerPoint
Intermediate
PowerPoint
Intermediate

حسابات مواقع التواصل الاجتماعي

اللغات

الانجليزية

متمرّس

العربية

اللغة الأم

الفرنسية

اللغة الأم

التدريب و الشهادات

الشهادات
IBM Data Science Professional Certificate
التدريب
CS50python harvard university
harvard

الهوايات والاهتمامات

E_commerce.basketball,python programming,calisthenics,horse Riding,swimming,Multiligual

●CS50P CERTIFICATE (HARVARD) university ●NATIONAL swimming competitor(ALGERIA) ●ASSISTANT MANAGER promotions (CANADA) ●E_COMMERCE