محمد على

Learning and Development Deputy Manager

يونيو 2014 - حتى الآن

National Bank of Egypt

القاهرة، مصر

يونيو 2014 - حتى الآن

مجال الشركة:: البنوك
الدور الوظيفي:: التدريب والتطوير

E-Learning Unit Manager

يونيو 2014 - حتى الآن

National Bank of Egypt

القاهرة، مصر

يونيو 2014 - حتى الآن

1. Leading a team of Designers to achieve our Unit Vision (Migrate One Day and Mandatory Programs to E-Learning Programs)
2. Designing Catchy ads and Learning Bites
3. Supporting Trainers with Multimedia to Change All Class Room Training To Blended Learning Programs

مجال الشركة:: البنوك
الدور الوظيفي:: التدريب والتطوير

LMS (Oracle Learning Management) Account Manager

يوليو 2011 - حتى الآن

National Bank of Egypt

القاهرة، مصر

يوليو 2011 - حتى الآن

Acting as an Oracle Learning management Project Manager to implement the System with the Organization through the following:
1. Migrating all Manual Work and Historical Data to OLM
2. Creating New Work Flow for Using the New System
3. Training Administrators to Use the System
4. Training Super Users among Districts ( 70 Member Support Team)
5. OJT and OJS
6. Training Users (OLM User Manual)
7. Training Managers for their role in Approval Cycle (OLM Approval Cycle)
8. Extracting Reports
9. Making Sure that all System Features are Fully Used and implemented

مجال الشركة:: البنوك
الدور الوظيفي:: التدريب والتطوير

Other NBE Projects

أبريل 2010 - حتى الآن

National Bank of Egypt

القاهرة، مصر

أبريل 2010 - حتى الآن

o 360◦ appraisal System
Creating an Internal Evaluation System For L&D Using 360 approach
o News Letter (View Magazine) - Managing Editor
Managing a Monthly E-Magazine uploaded on our Portal
o Training Impact Measurement Tour
Visiting Selected Braches to gather Feedback on Training
o ROI
Measuring Return on Investment for some selective programs

مجال الشركة:: البنوك
الدور الوظيفي:: التدريب والتطوير

Internal Trainer

أبريل 2010 - حتى الآن

National Bank of Egypt

القاهرة، مصر

أبريل 2010 - حتى الآن

Full Delivery, Developing syllabus and overall course structure for the following:

Programs And Workshops

Microsoft Office Intro
Soft Skills
Advanced Selling Skills
Advanced Negotiation Skills
Advanced Presentation Skills
Advanced Communication Skills
Advanced Interviewing Skills
Management Skills
Time Management
Dress 4 Success
Using PowerPoint as a Training Tool
Oracle Learning Management User Interface
Oracle Learning Management for Admins
Microsoft Excel Beginners - Intermediate - Advanced - Financial
Microsoft Word Beginners - Intermediate - Advanced
Microsoft PowerPoint Beginners - Intermediate - Advanced
General Banking Retail Products - Customized Program
Train The Trainer
Human Resources Overview
Tips For Changing Programs To Learning Bites (For Trainers)
Adobe Captivate For Designers
Sparkol VideoScribe For Designers
Techsmith Camtasia Studio For Designers

مجال الشركة:: البنوك
الدور الوظيفي:: التدريب والتطوير

Freelance Trainer

نوفمبر 2004 - حتى الآن

Various Training Centers

القاهرة، مصر

نوفمبر 2004 - حتى الآن

Full Delivery, Developing syllabus and overall course structure for the following:

Programs And Workshops

Microsoft Office Intro
Soft Skills
Advanced Selling Skills
Advanced Negotiation Skills
Advanced Presentation Skills
Advanced Communication Skills
Advanced Interviewing Skills
Management Skills
Time Management
Dress 4 Success
Using PowerPoint as a Training Tool
Oracle Learning Management User Interface
Oracle Learning Management for Admins
Microsoft Excel Beginners - Intermediate - Advanced - Financial
Microsoft Word Beginners - Intermediate - Advanced
Microsoft PowerPoint Beginners - Intermediate - Advanced
General Banking Retail Products - Customized Program
Train The Trainer
Human Resources Overview
Tips For Changing Programs To Learning Bites (For Trainers)
Adobe Captivate For Designers
Sparkol VideoScribe For Designers
Techsmith Camtasia Studio For Designers

مجال الشركة:: التعليم الابتدائي والإعدادي والثانوي
الدور الوظيفي:: التدريب والتطوير

Soft Skills Unit Manager

فبراير 2013 - يونيو 2014

National Bank of Egypt

القاهرة، مصر

فبراير 2013 - يونيو 2014

1. Leading a Team of 3 Members
2. Managing Full Training Administration cycle starting From Gathering TNA till Measuring ROI
3. Meeting LOB to Gather TNA
4. Gathering DNA form Performance Division
5. Finding Suitable Programs
6. Deciding Delivery Method
7. Contacting External Providers if needed and studying offer
8. Creating Training Calendar
9. Implementing Training
10. Gathering instant feedback
11. Gather after training feedback (3 months)
12. Calculating ROI

مجال الشركة:: البنوك
الدور الوظيفي:: التدريب والتطوير

Selling Skills Training Account Manager

أبريل 2010 - يناير 2013

National Bank of Egypt

القاهرة، مصر

أبريل 2010 - يناير 2013

1. Leading a Team of 3 Members
2. Managing Full Training Administration cycle starting From Gathering TNA till Measuring ROI
3. Meeting LOB to Gather TNA
4. Gathering DNA form Performance Division
5. Finding Suitable Programs
6. Deciding Delivery Method
7. Contacting External Providers if needed and studying offer
8. Creating Training Calendar
9. Implementing Training
10. Gathering instant feedback
11. Gather after training feedback (3 months)
12. Calculating ROI

مجال الشركة:: البنوك
الدور الوظيفي:: التدريب والتطوير

NBE Web Site (Portal) Manager

أبريل 2010 - ديسمبر 2010

National Bank of Egypt

القاهرة، مصر

أبريل 2010 - ديسمبر 2010

مجال الشركة:: البنوك
الدور الوظيفي:: التدريب والتطوير

MIS Senior Officer

أبريل 2010 - ديسمبر 2010

National Bank of Egypt

القاهرة، مصر

أبريل 2010 - ديسمبر 2010

مجال الشركة:: البنوك
الدور الوظيفي:: التدريب والتطوير

Retail Trainer

فبراير 2008 - مارس 2010

Barclays Bank of Egypt

القاهرة، مصر

فبراير 2008 - مارس 2010

o Welcoming new hired Sales Executives in Alexandria and Bahary District
o Implementing Induction Program Including :
Products Training
• Personal Loan
• Auto Loan
• Credit Cards
Code of Conduct
Dress For Success
Soft Skills
• Presentation Skills
• Selling Skills
• Negotiation Skills

o Evaluating Candidate
o Distributing candidates among Product Specializations
o Distributing Candidates among Sales Teams
o OJT
o Handling Operation, Financial and MIS Tasks For the Whole process

مجال الشركة:: البنوك
الدور الوظيفي:: التدريب والتطوير

Unit Sales Manager

نوفمبر 2007 - فبراير 2008

Barclays Bank of Egypt

الإسكندرية، مصر

نوفمبر 2007 - فبراير 2008

o Leading a team of 5 Senior sales with 5 Sales Executive each (30 Members)
o Supporting Seniors with Cooperate deals when it is necessary
o Reviewing all operation and MIS tasks for my Team
o Attending Meeting With Area Sales Manager to discuss Target Distributions
o Creating Contests and Motivation Schemes for my Team inside my team and among other competitive teams

مجال الشركة:: البنوك
الدور الوظيفي:: المبيعات

A Senior Sales Representative (Credit Card Sales Executive)

يناير 2007 - نوفمبر 2007

Barclays Bank of Egypt

الإسكندرية، مصر

يناير 2007 - نوفمبر 2007

o Leading a team of 5 members with a consolidated monthly target in addition of my own target
o Supporting team members with Sales Visit when it is necessary
o Review team TIAs making sure that policies applied
o Handling all operation and MIS tasks for my Team
o Attending Meeting With Sales Manager to discuss Target Distributions
o Creating Contests and Motivation Schemes for my Team

مجال الشركة:: البنوك
الدور الوظيفي:: المبيعات

A Sales Representative (Credit Card Sales Executive)

مايو 2006 - يناير 2007

CitiBank

الإسكندرية، مصر

مايو 2006 - يناير 2007

o Listening to customer requirements and presenting appropriately to make a sale
o Maintaining and developing relationships with existing customers in person and via telephone calls and emails
o Cold calling to arrange meetings with potential customers to prospect for new business;
o Gathering market and customer information;
o Challenging any objections with a view to getting the customer to buy
o Advising on forthcoming product developments and discussing special promotions
o Recording sales information and sending copies to the sales office.
o Reviewing my sales performance, aiming to meet or exceed targets.
o Gaining a clear understanding of customers' businesses and requirements;
o Making accurate, rapid DSR calculations and providing customers with Approx Credit Card Limit
o Attending team meetings and sharing best practice with colleagues.

مجال الشركة:: البنوك
الدور الوظيفي:: المبيعات

Sales Outdoor Representatives

مايو 2006 - يناير 2007

ALICO

الإسكندرية، مصر

مايو 2006 - يناير 2007

o Listening to customer requirements and presenting appropriately to make a sale
o Maintaining and developing relationships with existing customers in person and via telephone calls and emails
o Cold calling to arrange meetings with potential customers to prospect for new business;
o Gathering market and customer information;
o Challenging any objections with a view to getting the customer to buy
o Advising on forthcoming product developments and discussing special promotions
o Recording sales information and sending copies to the sales office.
o Reviewing my sales performance, aiming to meet or exceed targets.
o Gaining a clear understanding of customers' businesses and requirements;
o Making accurate, rapid DSR calculations and providing customers with Approx Credit Card Limit
o Attending team meetings and sharing best practice with colleagues

مجال الشركة:: التأمين
الدور الوظيفي:: المبيعات

مشاركة سيرتي الذاتية

الخبرة العملية

Learning and Development Deputy Manager

E-Learning Unit Manager

LMS (Oracle Learning Management) Account Manager

Other NBE Projects

Internal Trainer

Freelance Trainer

Soft Skills Unit Manager

Selling Skills Training Account Manager

NBE Web Site (Portal) Manager

MIS Senior Officer

Retail Trainer

Unit Sales Manager

A Senior Sales Representative (Credit Card Sales Executive)

A Sales Representative (Credit Card Sales Executive)

Sales Outdoor Representatives

التعليم

Alexandria University

EBS

Skills

اللغات

العربية

الانجليزية

الفرنسية

التدريب و الشهادات

الشهادات

Development Need Assessment ( DNA)

Return on Investment (ROI)

The Seven Habits of highly effective people

Microsoft Project Management

Learning and Development Deputy Manager

The Development of Service Heads

Time Management & Priority Settings

The Organizational Learning and Innovation for Sustainable Future

Training Excellent convention

MOS - (Microsoft Office Specialist)

MCT - (Microsoft certified trainer)

Microsoft Excel (Advanced level)

Train The Trainer Diploma

Techsmith Camtasia Studio

The Future of Human Resources Leadership

Sparkol VideoScribe

ATDTK Association for Talent Development Techknowledge

Basic management skills

Problem Solving and decision making

الهوايات والاهتمامات

Reading