Freelance Trainer
Various Training Centers
مجموع سنوات الخبرة :19 years, 7 أشهر
Full Delivery, Developing syllabus and overall course structure for the following:
Programs And Workshops
Microsoft Office Intro
Soft Skills
Advanced Selling Skills
Advanced Negotiation Skills
Advanced Presentation Skills
Advanced Communication Skills
Advanced Interviewing Skills
Management Skills
Time Management
Dress 4 Success
Using PowerPoint as a Training Tool
Oracle Learning Management User Interface
Oracle Learning Management for Admins
Microsoft Excel Beginners - Intermediate - Advanced - Financial
Microsoft Word Beginners - Intermediate - Advanced
Microsoft PowerPoint Beginners - Intermediate - Advanced
General Banking Retail Products - Customized Program
Train The Trainer
Human Resources Overview
Tips For Changing Programs To Learning Bites (For Trainers)
Adobe Captivate For Designers
Sparkol VideoScribe For Designers
Techsmith Camtasia Studio For Designers
Acting as an Oracle Learning management Project Manager to implement the System with the Organization through the following:
1. Migrating all Manual Work and Historical Data to OLM
2. Creating New Work Flow for Using the New System
3. Training Administrators to Use the System
4. Training Super Users among Districts ( 70 Member Support Team)
5. OJT and OJS
6. Training Users (OLM User Manual)
7. Training Managers for their role in Approval Cycle (OLM Approval Cycle)
8. Extracting Reports
9. Making Sure that all System Features are Fully Used and implemented
1. Leading a team of Designers to achieve our Unit Vision (Migrate One Day and Mandatory Programs to E-Learning Programs)
2. Designing Catchy ads and Learning Bites
3. Supporting Trainers with Multimedia to Change All Class Room Training To Blended Learning Programs
o 360◦ appraisal System
Creating an Internal Evaluation System For L&D Using 360 approach
o News Letter (View Magazine) - Managing Editor
Managing a Monthly E-Magazine uploaded on our Portal
o Training Impact Measurement Tour
Visiting Selected Braches to gather Feedback on Training
o ROI
Measuring Return on Investment for some selective programs
Full Delivery, Developing syllabus and overall course structure for the following:
Programs And Workshops
Microsoft Office Intro
Soft Skills
Advanced Selling Skills
Advanced Negotiation Skills
Advanced Presentation Skills
Advanced Communication Skills
Advanced Interviewing Skills
Management Skills
Time Management
Dress 4 Success
Using PowerPoint as a Training Tool
Oracle Learning Management User Interface
Oracle Learning Management for Admins
Microsoft Excel Beginners - Intermediate - Advanced - Financial
Microsoft Word Beginners - Intermediate - Advanced
Microsoft PowerPoint Beginners - Intermediate - Advanced
General Banking Retail Products - Customized Program
Train The Trainer
Human Resources Overview
Tips For Changing Programs To Learning Bites (For Trainers)
Adobe Captivate For Designers
Sparkol VideoScribe For Designers
Techsmith Camtasia Studio For Designers
1. Leading a Team of 3 Members
2. Managing Full Training Administration cycle starting From Gathering TNA till Measuring ROI
3. Meeting LOB to Gather TNA
4. Gathering DNA form Performance Division
5. Finding Suitable Programs
6. Deciding Delivery Method
7. Contacting External Providers if needed and studying offer
8. Creating Training Calendar
9. Implementing Training
10. Gathering instant feedback
11. Gather after training feedback (3 months)
12. Calculating ROI
1. Leading a Team of 3 Members
2. Managing Full Training Administration cycle starting From Gathering TNA till Measuring ROI
3. Meeting LOB to Gather TNA
4. Gathering DNA form Performance Division
5. Finding Suitable Programs
6. Deciding Delivery Method
7. Contacting External Providers if needed and studying offer
8. Creating Training Calendar
9. Implementing Training
10. Gathering instant feedback
11. Gather after training feedback (3 months)
12. Calculating ROI
o Welcoming new hired Sales Executives in Alexandria and Bahary District
o Implementing Induction Program Including :
Products Training
• Personal Loan
• Auto Loan
• Credit Cards
Code of Conduct
Dress For Success
Soft Skills
• Presentation Skills
• Selling Skills
• Negotiation Skills
o Evaluating Candidate
o Distributing candidates among Product Specializations
o Distributing Candidates among Sales Teams
o OJT
o Handling Operation, Financial and MIS Tasks For the Whole process
o Leading a team of 5 Senior sales with 5 Sales Executive each (30 Members)
o Supporting Seniors with Cooperate deals when it is necessary
o Reviewing all operation and MIS tasks for my Team
o Attending Meeting With Area Sales Manager to discuss Target Distributions
o Creating Contests and Motivation Schemes for my Team inside my team and among other competitive teams
o Leading a team of 5 members with a consolidated monthly target in addition of my own target
o Supporting team members with Sales Visit when it is necessary
o Review team TIAs making sure that policies applied
o Handling all operation and MIS tasks for my Team
o Attending Meeting With Sales Manager to discuss Target Distributions
o Creating Contests and Motivation Schemes for my Team
o Listening to customer requirements and presenting appropriately to make a sale
o Maintaining and developing relationships with existing customers in person and via telephone calls and emails
o Cold calling to arrange meetings with potential customers to prospect for new business;
o Gathering market and customer information;
o Challenging any objections with a view to getting the customer to buy
o Advising on forthcoming product developments and discussing special promotions
o Recording sales information and sending copies to the sales office.
o Reviewing my sales performance, aiming to meet or exceed targets.
o Gaining a clear understanding of customers' businesses and requirements;
o Making accurate, rapid DSR calculations and providing customers with Approx Credit Card Limit
o Attending team meetings and sharing best practice with colleagues.
o Listening to customer requirements and presenting appropriately to make a sale
o Maintaining and developing relationships with existing customers in person and via telephone calls and emails
o Cold calling to arrange meetings with potential customers to prospect for new business;
o Gathering market and customer information;
o Challenging any objections with a view to getting the customer to buy
o Advising on forthcoming product developments and discussing special promotions
o Recording sales information and sending copies to the sales office.
o Reviewing my sales performance, aiming to meet or exceed targets.
o Gaining a clear understanding of customers' businesses and requirements;
o Making accurate, rapid DSR calculations and providing customers with Approx Credit Card Limit
o Attending team meetings and sharing best practice with colleagues
grade: good