Service advisor
Teyseer Motors
Total years of experience :9 years, 2 Months
as last job
-Verifies warranty and service contract and labor.
-Prepares repair orders (RO) by describing ex discovred symptoms and causes
-Resolved issues regarding the customer voice navigation unit.
-Developed timely solutions that minimized overall cost and time to implement.
-Designed projects to improve products already in the automotive industry.
-Coordinated the supplier quality of products received.
-Devised tests which answer questions from clients and other engineers on the development of the product.
-Performed simple maintenance tasks such as battery checks and replacement of air filters and spark plugs
-Assisted lead mechanics in jobs by providing tools and following orders-Performed test drives to assess automotive issues
-Kept shelves properly stocked and work area clean and safe
-Made sure all tools and diagnostic equipment functioned properlyPerformed car detailing…..
-Sustained inventory and maintained records of shop paperwork
-Answered calls and responded to customer questions and concerns
-Handled customer transactions when needed
,Accredited EUR-ACE