System Administrator
Althiunian Company
Total years of experience :11 years, 2 Months
- Retailpro9 Installation and configurations for existing and new branches.
- Printers Installations and configurations as RetailPro9 required.
- Follow up with all stores and fix any issues related to Retail Pro 9 even after official working days hours and weekend and visit stores if required.
- Fixing all printers issues.
- Maintaining and managing server application backups.
- Maintaining and managing data transferring between stores and the main server.
- Integration between POS and MADA span machines.
- Follow up with the pending slips and ASN before physical inventory.
- Preparing all procedures like QTY report, Data transfer, before and after stocktake.
- Update physical inventory QTY on the main server and store.
-Technical support engineer
Retail Pro system installation plus documents and layouts design for point of sales (POS)
Retail Pro training to ensure optimal operation of the system
• System developer
- Make plugins to improve system performance
- IT manager: System admin
Installation of the operating system to new computers and troubleshooting
Configuration of printers
Software sales engineer:
Follow up with the current clients for renewal of the annual contract
Creating new client network for increasing business growth
-Technical support engineer:
Technical after-sales support in installation, configuration, and training