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Mohamed Amer mohamed, Call Center Agent

Mohamed Amer mohamed

Call Center Agent·WE - Telecom Egypt

Egypt

Bachelor's degree, قانون

Work experience

Total years of experience: 2 years, 8 months

Call Center Agent

July 2025 - May 2026

WE - Telecom Egypt

Luxor, Egypt

July 2025 - May 2026

Handled inbound customer calls and provided professional customer support. Responded to customer inquiries, resolved complaints efficiently, explained company products and services, updated customer information accurately, and ensured high levels of customer satisfaction while following company policies and quality standards.
Company industry:
Telecommunications

Legal Trainee

January 2025 - June 2025

شركه تساهيل للتمويل - القروض

Luxor, Egypt

January 2025 - June 2025

Assisted the legal department in reviewing legal documents and contracts.
Organized and maintained legal files and records.
Conducted legal research under the supervision of legal advisors.
Supported the team in preparing legal correspondence and administrative tasks.
Company industry:
Investment, Securities & Funds

Legal Trainee

April 2024 - July 2024

WE - Telecom Egypt

Luxor, Egypt

April 2024 - July 2024

Assisted the legal department in reviewing legal documents and contracts.
Organized and maintained legal files and records.
Conducted legal research under the supervision of legal advisors.
Supported the team in preparing legal correspondence and administrative tasks.
Company industry:
Telecommunications

sales representative

May 2023 - March 2024

شركة الروسي للتطوير العقاري والمقاولات

Cairo, Egypt •Remote

May 2023 - March 2024

العمل على تحقيق أهداف المبيعات، والتواصل مع العملاء، وعرض المنتجات، والتفاوض وإتمام عمليات البيع، وبناء علاقات جيدة مع العملاء، وإعداد تقارير المبيعات.
Company industry:
Project & Construction Planning

Education

جامعة جنوب الوادي

September 2024

September 2024

Bachelor's degree, قانون

Egypt

Skills

مهارات البيع
Intermediate
مهارات البيع
Intermediate
العمل الجماعي
Intermediate
العمل الجماعي
Intermediate
مهارات الحاسوب
Intermediate
مهارات الحاسوب
Intermediate
مهارات تسويقية
Intermediate
مهارات تسويقية
Intermediate
مهارات تنظيمية
Expert
مهارات تنظيمية
Expert
التصوير الفوتوغرافي
Expert
التصوير الفوتوغرافي
Expert

Languages

English

Intermediate

Arabic

Native Speaker

Training and Certifications

Training
Legal Affairs Intern– Tasaheel Finance (3 months).
تساهيل
Legal Affairs Intern – WE Telecommunications (3 months).
شركه we
ICDL (International Computer Driving License).
المركز الثقافي البريطاني
Oct 2025
English Language Development Course.
المركز الثقافي البريطاني
Jun 2025
Human Resources (HR) Course.
Success Academy
Feb 2026

Hobbies and interests

Reading and self-learning/Sales and business development/Customer service/Professional development

• Bachelor's Degree in Law (2024) • Successfully completed Legal Affairs training at WE Telecom Egypt. • Successfully completed Legal Affairs training at Tasaheel Finance. • Completed Human Resources (HR) Course. • Earned ICDL (International Computer Driving License) Certificate.