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Mohamed Amine  Yaakoubi , RELATIONSHIP OFFICER

Mohamed Amine Yaakoubi

RELATIONSHIP OFFICER·HADAF AL KHALEEJ (DIB PROCESS),

United Arab Emirates

Bachelor's degree, MECHATRONICHS

Work experience

Total years of experience: 6 years, 1 months

RELATIONSHIP OFFICER

August 2025 - Present

HADAF AL KHALEEJ (DIB PROCESS),

Dubai, United Arab Emirates

August 2025 - Present

• Promote and sell retai l banki ng products, i ncludi ng credi t cards and
personal fi nance .
• Assi st Private Bankers i n achi evi ng wealth management obj ectives .
• Revi ew customer documentation i ndependently, i n li ne wi th bank compli ance
poli ci es .
• Guide customers through the full appli cation process, ensuri ng transparency
and sati sfaction .
• Proactively follow up wi th cli ents regardi ng appli cation status and delays .

Company industry:
Banking
Job role:
Sales

RELATIONSHIP OFFICER

January 2024 - January 2025

COMMERCIAL BANK OF DUBAI,

Dubai, United Arab Emirates

January 2024 - January 2025

• Offered and sold retail banki ng products wi th an ethi cal and professional
approach .
• Developed strong customer relationshi ps to support long-term retention .
• Revi ewed and veri fi ed KYC documents, ensuri ng that customer accounts were
li nked appropri ately .
• Supported bankers i n creati ng and approvi ng new accounts .
• Li ai sed between cli ents and banki ng teams, ensuri ng smooth communi cation
and effi ci ent servi ces .

Company industry:
Banking

TEAM LEADER -MAINTENANCE

January 2019 - January 2021

AFRICA AUTO (ISUZU),

Kairouan, Tunisia

January 2019 - January 2021

• Supervised and guided maintenance teams, ensuring optimal operational
efficiency.
• Scheduled daily maintenance activities and optimized task execution
timelines.
• Prepared accurate technical and budget reports for electrical projects.
• Ensured the onboarding, training, and integration of new team members.

Company industry:
Automotive Manufacture

MAINTENANCE TECHNICIAN

January 2017 - January 2019

AFRICA AUTO (ISUZU),

Kairouan, Tunisia

January 2017 - January 2019

• Starting the daily work activities alongside the production team.
• Machine supervision during operation, ensuring proper intervention and
prevent malfunctions.
• Conducted maintenance that is both preventive and corrective on electrical
and mechanical systems.
• Utilized advanced troubleshooting techniques to diagnose and fix equipment
defects.

Company industry:
Automotive Manufacture

Education

HIGH INSTITUTE OF TECHNOLOGY STUDIES OF RADES

June 2015

June 2015

Bachelor's degree, MECHATRONICHS

Tunisia

AL QAYRAWAN HIGH SCHOOL

January 2012

January 2012

High school or equivalent, Mechanical And Electrical Engineering

Tunisia

Skills

CUSTOMER SERVICE

Intermediate

BUDGET DEVELOPMENT

Intermediate

COST MANAGEMENT

Intermediate

INVESTMENT BANKING

Intermediate

KNOW YOUR CUSTOMER

Intermediate

LEADERSHIP

Intermediate

RELATIONSHIP BUILDING

Intermediate

REPAIRING MANUAL MECHANICAL

Intermediate

TASK MANAGEMENT

Intermediate

WEALTH MANAGEMENT

Intermediate

Languages

English

Beginner

French

Beginner

German

Beginner

Arabic

Beginner