HR Assistant - Recruitment & Operations Development
Qatar National Import & Export Co
مجموع سنوات الخبرة :12 years, 9 أشهر
Key Responsibilities
• Manages the Client Services Coordinators (creates staff schedules, manages workflow, handles staffing and employee issues, enforces departmental policy and procedures, is a best practices example for Client Services Duties, etc)
• Identifying and researching potential leads and opportunities which enhanced the customer base.
• Responding to phone calls and e-mails promptly whenever client required support.
• Making appointments to meet new and existing clients and visited them personally that lead to increased number of customers.
• Develop own portfolio of customers which enable to reach monthly targets.
• Developed own portfolio of customers which enabled my team to reach its monthly targets.
• Involved in coaching of new starters, coordinating my team's rotas and attendance, and communicating key messages.
• Daily Price Checking and Reduce Clearances on Products.
• Evaluated competitor activity in order to assess the market conditions.
• Attended trade shows and exhibitions and made contacts and relationships with industry experts on the Retail business.
• Responsible for helping customers by maintaining a Perfect Sales and Customer Service Team.
Through BBA course i gained the knowledge of business practices and processes, understand the role of economics in the world marketplace and acquire an awareness of global business issues. Additional topics could include: Business theory Business law and ethics Economics Entrepreneurship fundamentals E-business Project management Budget development Human resource management Consumer behavior