IT Section Chief
Galaxy Chemicals Egypt SAE.
Total years of experience :16 years, 3 Months
Responsibilities:
• Oversee all aspects of the IT department's operations, including infrastructure management, software development, and user support.
• Develop and implement IT strategies aligned with business objectives to drive growth and efficiency.
• Lead a team of IT professionals, providing direction, mentorship, and performance evaluations.
• Collaborate with stakeholders to identify and address IT needs and opportunities for improvement.
• Ensure the security and integrity of company data through the implementation of robust cybersecurity measures.
• Manage IT budget and procurement processes, negotiating contracts with vendors to optimize cost-effectiveness.
Achievements:
• Implementing infrastructure, network, security projects, with multiple upgrades and changes in all sides of IT science startup till now.
• Successfully transitioned the company's IT infrastructure to a cloud-based model, resulting in improved scalability and cost savings of 30%.
• Implemented network security protocols, leading to a 40% reduction in cybersecurity incidents.
• Directed the integration of an ERP system, streamlining business processes and enabling data-driven decision-making.
• Received commendations for effectively managing IT resources during periods of rapid company growth, ensuring continuity of operations.
• Spearheaded initiatives to enhance IT service delivery, resulting in increased user satisfaction and productivity.
• Drive yearly 2 international audits with E&Y in (penetration test, cybersecurity, ITGC & ITAC).
• Collaborate with the board of directors to optimize internal operations and coordinate all aspects of transformational change around IT infrastructure
Responsibilities:
• Provide technical support to end-users, resolving hardware and software issues to minimize downtime.
• Manage IT assets and inventory, ensuring availability and optimal performance of equipment.
• Conduct training sessions for employees to improve IT literacy and proficiency in company systems.
• Coordinate with vendors for the procurement of IT equipment and services, ensuring timely delivery and cost-effectiveness.
• Maintain and upgrade network infrastructure to support business operations and growth.
Achievements:
• Implemented an inventory management system, reducing stock discrepancies by 25% and improving inventory turnover.
• Received positive feedback for delivering comprehensive IT training programs, resulting in increased user efficiency and satisfaction.
• Successfully upgraded the company's network infrastructure, enhancing reliability and performance.
• Played a key role in the selection and implementation of new software solutions, improving business processes and efficiency.
• Recognized for outstanding performance and dedication during critical IT incidents.
certified ICDL tester & Trainer from UNESO ID NO. 2279. certified facilitator from CISCO Academy 2008.
Responsibilities:
• Plan, execute, and oversee IT training projects, ensuring alignment with client requirements and project objectives.
• Manage project resources, including personnel, budget, and equipment, to deliver projects on time and within budget.
• Develop customized training programs tailored to the needs of corporate clients, incorporating industry best practices and standards.
• Lead a team of trainers and instructional designers, providing guidance and support to ensure high-quality training delivery.
• Establish partnerships with industry stakeholders and educational institutions to expand training offerings and reach.
Achievements:
• Successfully delivered multiple IT training projects, meeting or exceeding client expectations and satisfaction.
• Developed innovative training materials and methodologies, enhancing the effectiveness and engagement of training sessions.
• Implemented project management best practices, resulting in improved project efficiency and client deliverables.
• Received accolades for outstanding leadership and project management skills, fostering a positive team environment.
• Contributed to the growth and reputation of the training center through the delivery of high-quality training programs and services.
