Sales Executive
Etisalat
Total years of experience :13 years, 6 Months
Efficiently and independently promote company products through various channels and register new clients following the proper steps and sales cycle in order to achieve the set targets and defined KPIs according to the individual plan.
Demonstrate various products and services to inbound customer traffic.
Communicate current promotions and offers to all potential customers.
Establish rapport with visitors and engage them in the process of probing to match each one with the package that best fits their needs.
Review customer’s current level of service and introduce new services as appropriate.
Provide accurate and efficient feedback to customer issues quickly and efficiently by improving personal technical knowledge and understanding of all services and equipment.
Utilize billing system and other sales and marketing related tools to effectively identify and quickly provide answers to customer inquiries.
Over achieving the monthly target.
Going for extra mile by creating new solutions to facilitate our daily transactions.
Applying quality of service through achieving customer satisfaction and delight through following up pending cases and confirming finished ones, and solving problems.
Handling daily operations and tasks: Cash operations, Ware house management, Communication, Archiving.
Team player role as a team member and acting as a shift leader.
Professionally maintain relationships and communicate regularly with both potential and registered clients as well as prospective business multipliers in order to create professional image about the organization, enlarge the base of contacts and prospects and overall ensure clients’ satisfaction. Communicate current promotions and offers to all potential customers.
Establish rapport with visitors and engage them in the process of probing to match each one with the package that best fits their needs.
Sell target products and packages and effectively communicate system prices, channels, services and packages to customers and potential customers.
Review customer’s current level of service and introduce new services as appropriate.
Provide accurate and efficient feedback to customer issues quickly and efficiently by improving personal technical knowledge and understanding of all services and equipment.
Utilize billing system and other sales and marketing related tools to effectively identify and quickly provide answers to customer inquiries.
Over achieving the monthly target.
Going for extra mile by creating new solutions to facilitate our daily transactions.
Establishing and maintaining relationships with customers.
Involves corresponding with customers via telephone, email or other means to take orders, solicit opinions, and provide information about new products and services.
Work with current customers through remote contact to ensure that their product is well received.
Contact new customers, rarely leave the office to meet with clients directly.
Keep records or complete progress reports.
Graduation Project: Stock Market’s news analysis (Data Analysis) Graduation Project’ Grade: Distinct Major Courses: Management Information System, System Analysis and Design, Database Management System, Data Mining, Decision Support System, Business Intelligence, Entrepreneurship, Management of Technology and Innovation, Quantitative Business Analysis, Electronic Commerce, Integrated Information Systems, Expert System, Introduction Computer Programming, Applications in Computer Programming, Advanced Information Systems.