Mohamed Darwish, Reservation Supervisor

Mohamed Darwish

Reservation Supervisor

Hejozati Travel and Tourism

Lieu
Émirats Arabes Unis
Éducation
Baccalauréat, Law
Expérience
11 years, 1 Mois

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Expériences professionnelles

Total des années d'expérience :11 years, 1 Mois

Reservation Supervisor à Hejozati Travel and Tourism
  • Émirats Arabes Unis
  • Je travaille ici depuis mai 2013

Handling all kind of reservations ( Traveling TKTS, Hotels, Transportation, Tours ).
Handling groups reservation ( conventions from the initial blockage to the rooming lists)
Administer productivity of staff and ensure achievement of all departmental goals .
Reporting to executive director
specialized in handling UAE nationals customers.

Customer Service Agent à Raya Contacts Center
  • Egypte
  • novembre 2013 à avril 2013

Greet customers warmly and ascertain problem or reason for calling.
Prepare customer service summary reports
Achieves financial objectives.
Identifies current and future customer requirements.
Provides customer service support to the organization by obtaining,

Customer Service
  • à

Éducation

Baccalauréat, Law
  • à 2013 Faculty of LawCairo University

in

Specialties & Skills

Ticketing
Reservations
CAR DRIVER
COMMUNICATION SKILLS
COMPETITIVE
CONSULTING
CUSTOMER SERVICE
DETAIL ORIENTED
GESTIÓN
REPORTS
TRANSPORTATION

Langues

Arabe
Expert
Anglais
Expert