Supply Chain Supervisor
Jozoor Landscapes
Total des années d'expérience :17 years, 4 Mois
• Oversee end-to-end supply chain operations, including procurement, logistics, and inventory management for landscaping projects.
• Collaborate with suppliers to ensure the timely delivery of materials and plants, optimizing cost and efficiency.
• Develop and implement strategies to improve supply chain processes, resulting in a 90% reduction in project timelines.
• Coordinate closely with project managers to align supply chain activities with project requirements and deadlines.
• Optimized logistics processes by implementing a real-time tracking system, reducing transportation costs by 15% and improving on-time delivery rate by 30%.
• Streamlined end-to-end supply chain operations by implementing lean principles, resulting in a 20% reduction in procurement costs and a 25% increase in inventory turnover ratio.
• Managed and optimized the supply chain processes for a B2C company, ensuring seamless order fulfillment and logistics coordination.
• Coordinated with customer service teams to address inquiries and enhance customer satisfaction.
• Implemented inventory control measures, reducing excess stock by 95% while meeting customer demand.
• Led cross-functional teams to improve order processing efficiency, resulting in a 97% decrease in delivery times.
• Resolved employee conflicts in the most efficient manner and while following all company protocols.
• Ensured alignment by reconciling shipment data between multiple systems.
• Refined and improved product transport and storage processes.
• Took control of packaging and provided appropriate, cost effective and high-quality solutions.
• Managed, coached, and developed high performing team to meet business objectives.
• Selected carriers and suppliers and monitored service against performance criteria.
• Delivered solutions to logistics problems while maintaining high levels of service within budgetary requirements.
• Updated customers and interdepartmental employees on critical shipments upon request.
• Assisted with continuous improvement initiatives by identifying inefficiencies and cost optimization opportunities.
• Recommended optimal transport modes, routes, or frequency to reduce delivery times.
• Negotiated rates and contracts with transportation and logistics providers with favorable outcomes.
• Set departmental KPIs and reviewed ongoing performance of direct reports to meet business objectives.
• Controlled expenditures by championing efficient use of resources.
• Maintained required inventory levels at minimal cost.
• Implemented new technologies, enhanced operations, and increasing production efficiency.
• Dispatched transport personnel and vehicles to fulfill resupply requirements.
• Met supply requirements by strengthening inventory systems.
• Managed supply chain staff hiring, onboarding, training, and appraisals.
• Developed strategies to maintain required stock levels at minimum cost.
• Managed fleet of 114 vehicles, planning routes and timings to maximise adherence to schedule.
• Implemented product storage and flow strategies for minimal delays in fulfilling demand.
Agility Global Integrated Logistics works with companies to move, manage, and distribute the goods that underpin global commerce. Agility GIL offers air, ocean and road freight forwarding, warehousing, distribution, and specialized services in project logistics, fairs and events, and chemicals. Agility’s solutions are powered by industry-leading technology.
Achievements and responsibilities:
• Directed logistics operations, including transportation, distribution, and warehouse management.
• Implemented process improvements, leading to a 85% reduction in shipping costs.
• Collaborated with suppliers and carriers to optimize shipping routes, improving overall supply chain efficiency.
• Managed a team of logistics professionals, providing leadership and guidance for successful project delivery.
• Inspected vehicles for load weights, packing and order safety.
• Investigated stock discrepancies and escalated issues.
• Reduced transport costs through overhaul of 3PL supplier contracts.
• Worked with Commercial, Planning and Quality teams to ensure appropriate stock levels.
• Obtained transport quotes, negotiating with haulers, and securing best price.
• Identified savings by removing unnecessary steps in logistics process.
• Settled conflicts concerning transportation, logistics systems and customer issues to minimize logistical issues and delays.
• Delivered solutions to logistics problems while maintaining high levels of service within budgetary requirements.
• Updated customers and interdepartmental employees on critical shipments upon request.
• Assisted with continuous improvement initiatives by identifying inefficiencies and cost optimization opportunities.
Egyptian companies for the manufacture of bathroom furniture units, offering a
range of distinctive and smart designs that add special elegance to your bathroom.
• Oversaw production processes, ensuring quality and adherence to industry standards.
• Implemented robust quality control measures, resulting in a 95% decrease in product defects.
• Collaborated with cross-functional teams to optimize production efficiency, reducing production lead times by 94%.
• Implemented training programs to enhance the skills of production and quality control personnel.
• Approves incoming materials by confirming specifications; conducting visual and measurement tests; rejecting and returning unacceptable materials.
• Approves in-process production by confirming specifications; conducting visual and measurement tests; communicating required adjustments to production supervisor.
• Approves finished products by confirming specifications; conducting visual and measurement tests; returning products for re-work; confirming re- work.
• Documents inspection results by completing reports and logs; summarizing re-work and waste; inputting data into quality database.
• Keeps measurement equipment operating by following operating instructions, calling for repairs.
• Maintains safe and healthy work environment by following standards and procedures, complying with legal regulations.
• Updates job knowledge by participating in educational opportunities; reading technical publications.
• Accomplishes quality and organization mission by completing related results as needed.
• Managed quality control processes in the automotive manufacturing environment.
• Conducted defect analysis, root cause investigations, and implemented corrective actions, improving product quality.
• Collaborated with suppliers to maintain high-quality standards across the supply chain.
• Implemented continuous improvement initiatives, resulting in a 99% improvement in overall product quality.
• Repair computers with damage or dysfunctions.
• Install or download computer applications.
• Assemble computer parts.
• Do network maintenance and troubleshooting.
• Check the capacity of the computer.
• Ensure the functions of the computer.
• Check and repair computer connections.
• Communicate with clients about the computer condition.
is the largest and most sophisticated Contact Center in the southern
Mediterranean region. Raya is an Egyptian-based provider of integrated
customer contact solutions to commercial and government clients worldwide.
• Answer phones and respond to customer requests.
• Sell product and place customer orders in computer system.
• Provide customers with product and service information.
• Transfer customer calls to appropriate staff.
• Identify, research, and resolve customer issues using the computer system.
• Follow-up on customer inquiries not immediately resolved.
• Complete call logs and reports.
• Research billing issues.
• Research misapplied payments.
• Recognize, document, and alert the supervisor of trends in customer calls.
• Recommend process improvements
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