محمد عياد

Deliver high-level technical support for network infrastructure and end
user hardware to ensure seamless business operations.
Diagnose and resolve complex system malfunctions, reducing
operational downtime through efficient troubleshooting.
Manage and configure network devices following Cisco protocols and
enterprise standards.
Collaborate with technical teams to implement system updates and
security patches across the organization.

Assisted in monitoring network performance and performing routine
hardware maintenance and upgrades.
Supported the IT department in deploying software solutions and
configuring workstations for new users.
Gained hands-on experience in large-scale telecommunications
infrastructure and connectivity protocols.