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mohamed el abd, Senior IT & Systems Engineer

mohamed el abd

Senior IT & Systems Engineer·Al-Arrab ContracƟng Company

Saudi Arabia

Bachelor's degree, نظم معلومات اداريه

Work experience

Total years of experience: 22 years, 5 months

Senior IT & Systems Engineer

January 2015 - Present

Al-Arrab ContracƟng Company

Riyadh, Saudi Arabia

January 2015 - Present

• Manage enterprise IT infrastructure supporting 1500+ users across multiple sites
• Reduced system downtime by 75% through virtualization using VMware & Hyper-V
• Designed and secured network infrastructure using Cisco and Fortinet, improving security posture by 80%
• Implemented Veeam backup solutions, achieving 99% data recovery reliability
• Led High Availability and Failover Clustering implementation, increasing uptime to 99.9%
• Administer Active Directory, Group Policy, DNS, and DHCP for enterprise environment
• Improved system performance and response time by 85% through infrastructure optimization

Company industry:
Civil Engineering

System Administrator

January 2009 - January 2015

Winner Tread (HP Partner)

Alexandria, Egypt

January 2009 - January 2015

• Managed Windows Server infrastructure for 150+ users
• Reduced incident resolution time by 60% through proactive monitoring and troubleshooting
• Administered Microsoft Exchange, improving email system availability to 99% uptime
• Implemented backup and security policies to protect company data

Company industry:
IT Services

System Administrator

January 2008 - January 2009

International Communications Company

Alexandria, Egypt

January 2008 - January 2009

• Maintained servers and network infrastructure ensuring stable operations
• Provided technical support and reduced recurring issues through system improvements

Company industry:
IT Services

IT Support Specialist

January 2004 - January 2008

DLS School

Alexandria, Egypt

January 2004 - January 2008

• Supported IT operations for staff and students (100+ users)
• Reduced hardware issues through preventive maintenance and system upgrades

Company industry:
Primary, Prep, & Secondary School

Education

بكالوريوس نظم معلومات اداريه

April 2008

April 2008

Bachelor's degree, نظم معلومات اداريه

Egypt

GPA (percentage): 75%

GPA (percentage): 75%

management information system
View attachment

اكاديمة الاسكندرية للعلوم

January 2008

January 2008

Bachelor's degree, نظم معلومات ادارية

Egypt

GPA (rating): Good

GPA (rating): Good

نظم معلومات ادارية

InformaƟon Systems (MIS)

January 2008

January 2008

Bachelor's degree, Bachelor of Management Information Systems (MIS)

Egypt

Skills

MICROSOFT 365
Expert
MICROSOFT 365
Expert
SQL
Expert
SQL
Expert
PowerShell
Expert
PowerShell
Expert
Windows Server
Expert
Windows Server
Expert
Active Directory
Expert
Active Directory
Expert
MCITP
Expert
MCITP
Expert
تنظيم الوقت
Expert
تنظيم الوقت
Expert
SYSTEMS ENGINEERING
Intermediate
SYSTEMS ENGINEERING
Intermediate
NETWORK SUPPORT
Intermediate
NETWORK SUPPORT
Intermediate
EVENT PLANNING
Intermediate
EVENT PLANNING
Intermediate
PROJECT MANAGEMENT PROFESSIONAL CERTIFICATION
Intermediate
PROJECT MANAGEMENT PROFESSIONAL CERTIFICATION
Intermediate
SYSTEM ADMINISTRATION
Intermediate
SYSTEM ADMINISTRATION
Intermediate
NETWORK ENGINEERING
Intermediate
NETWORK ENGINEERING
Intermediate
IT INFRASTRUCTURE
Intermediate
IT INFRASTRUCTURE
Intermediate
MICROSOFT SOFTWARE
Intermediate
MICROSOFT SOFTWARE
Intermediate
VMWARE ESX SERVERS
Intermediate
VMWARE ESX SERVERS
Intermediate
FIREWALL
Intermediate
FIREWALL
Intermediate
Ability to learn fast. Ability to work under pressure. Ability to work as a team member.
Intermediate
Ability to learn fast. Ability to work under pressure. Ability to work as a team member.
Intermediate
مساعدة اعضاء الفريق
Expert
مساعدة اعضاء الفريق
Expert
ادارة العمل
Expert
ادارة العمل
Expert
تحليل المشكلة
Expert
تحليل المشكلة
Expert
وضع الحلول المثالية
Expert
وضع الحلول المثالية
Expert
MICROSOFT 365
Expert
MICROSOFT 365
Expert
SQL
Expert
SQL
Expert
PowerShell
Expert
PowerShell
Expert
Windows Server
Expert
Windows Server
Expert
Active Directory
Expert
Active Directory
Expert
MCITP
Expert
MCITP
Expert
COMPUTER PERFORMANCE
Intermediate
COMPUTER PERFORMANCE
Intermediate
CYBER SECURITY
Intermediate
CYBER SECURITY
Intermediate
CISCO CERTIFIED NETWORK PROFESSIONAL
Intermediate
CISCO CERTIFIED NETWORK PROFESSIONAL
Intermediate
GROUP POLICY
Intermediate
GROUP POLICY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFRASTRUCTURE ARCHITECTURE
Intermediate
INFRASTRUCTURE ARCHITECTURE
Intermediate
PROFESSIONAL NETWORKING
Intermediate
PROFESSIONAL NETWORKING
Intermediate
PROJECT MANAGEMENT
Intermediate
PROJECT MANAGEMENT
Intermediate
WINDOWS SERVERS
Intermediate
WINDOWS SERVERS
Intermediate

Languages

English
Intermediate
Arabic
Native Speaker

Training and Certifications

Certifications
OCA
MCITP
CCNP
PMP – Project Management Professional
Power PI
CompTIA A+.
ICDL.
Server 2005 & SQL server 2014
Microsoft database SQL Server 2005.
2546: C# Core Win Application Technologies
2543: C# Core Web Application Technologies
4994: Introduction to programming MS.Net Applications with
Microsoft.Net Framework 2.0 – web-Based Client Development.
Cisco Certified Network Professional (CCNP)
Microsoft Certified IT Professional (MCITP).

Training
IT
Work as an IT in Carrefour Hyper Market .(Trainee).
Jul 2007

Hobbies

  • Sports (swimming).