Head IT
Alyasra Foods Co, Subhan, Kuwait
مجموع سنوات الخبرة :26 years, 1 أشهر
Key Objectives
• Develop and implement IT strategy, policies and procedures, aligned with business objectives, to ensure maximum efficiency of IT department and business operations
• Drive team of 26 IT professionals to identify, develop and implement cost-effective technology solutions across all business units
Key Achievements
• Spearheaded WMS Infor.10 upgrade project including EDI Integration with 3PL Customer systems (Oracle ERP, SAP and GOLD system)
• Led pioneering IT cost reduction program, achieving saving of $400k with zero impact on service availability
• Formulated 3 year “Leaner, Faster, Stronger” IT strategy in line with company’s 2018 vision, supervising roll-out and successfully achieving milestones on time
Key Objectives
• Streamline IT operations using best practice policies, procedures and state-of-the-art technology, managing IT team of 4 direct reports and 22 indirect reports
• Build department vision and strategy, and oversee implementation in line with company vision
Key Achievements
• Established IT Shared Service Centre (Self Starter) and consolidated more than 2K users across 3 countries on “private cloud”, leading to an IT OPEX saving of 40% and generating revenues of $700k p.a. in SLA service charges
• Led IT due diligence of $160m BRF acquisition of AFC’s retail operations in Kuwait in collaboration with Deloitte Financial Authority, proficiently acting as BRF IT service provider for 15 months
• Directed successful Oracle ERP R12 installation across 3 KSA offices ahead of schedule (including IT Infrastructure set-up and business applications)
• Steered Oracle ERP R12 and supply chain cycles implementation for Kellogg’s and Pringles roll-out project- involving set-up of new warehouse facility and distribution teams
• Led Cost-To-Serve efficiency project from IT perspective, reducing overheads by 3% of total turnover and increasing ROIC by 5%
Key Objective
• Direct IT department of 26 IT professionals to maximise efficiency and reduce costs
Key Achievements
• Led and oversaw rollout & deployment of landscape services across 5 Alyasra companies in Iraq (including Oracle E-Business Suite R12, AX-Retail 2009 ERP & POS, Micros-Fidelio POS & MC System and Citrix Xen-Apps for applications sharing and publishing)
• Notably increased business efficiency through successful 6m implementation of Oracle 12 ERP operating system and financial performance reporting with IBM Cognos BI
• Led “Document Management & Archiving” Project - on top of Microsoft Share-Point - BPM and Workflow Integrated with Oracle ERP and Kodak Capture Pro scanners; resulting in increased manpower accuracy of 30% and significant reduction of HR costs
Key objective
• Effectively lead team of 5 IT professionals to re-engineer, document and automate business SOPs to optimize efficiency of IT Business System processes
Key Achievements
• Led Sales Force Project for Van-Sales HHT Automation for 120-Route, including Oracle ERP integration and online communication, increasing KPI visibility and productive sales calls up to 30%
• Initiated and led restructure of Development Environment, Oracle ERP R11 installation, and Platform Standardization Project - implementing PTS, Route Tracking System, POS and ERP personalization
Key objective
• Effectively lead team of 11 IT professionals to deliver project.
• Lead Projects Life-cycle : initiation, scoping, budget and timelines, schedule, techno-functional proposals, internal cost and deliverable; monitoring, progress reporting, risk management…etc.
• Manage Customer Relationships: project stakeholder’s relation management. and make sure they are regularly updates and have visibility to project progression; handle customer complaints/relation with critical customer contacts and effectively manage communication with Senior Management.
Key Achievements
• Successful delivery of Portfolio Management Solution, with successful deployment and user acceptance at Aayan Investment
• Standardize Oracle “Templates, Style Sheet and Dynamic Provider methodology” to facilitate working Oracle Portal Development.
Key Objective
• Leading company development standards including support to the IT Applications Lead/Manager and ensure adhering to company policy.
• Leading and conducting continues improvement of company applications by providing new ideas, reusable component, building blocks with full documentations of how to use and implement.
• Leading quality control process on development environment Test Script/Scenarios.
• Managing Customer complaints; Issue Logs with severity, follows up, assignment, resolution till closure; with compliant to SLAs.
Key Achievements
• Optimization of company development Framework including look and feel Standards & Security System with QA Phases using Oracle Designer/Developer6i.
• Complete deployment of company custom HRMS System with Oracle Application APPS Standards "Look-feel and features".
• Complete development Work Order Contracting System.
• Company SW solutions/systems upgrade from Client Server to Web.
Key Objective
• Conducting new business requirement analysis and design, data modelling, process flow modelling, and process re-engineering, evaluate current business processes and suggest continues improvements.
• Leading and participates on teams analysis, design, implementation and QA various IT systems/modules and related business processes.
• Developing reports and documents for existing business processes and business rules.
• Conduct Business Users training, including preparation for training tools & material required.
• Communicating with clients and co-workers via oral and written communications including presentations.
• Providing post implementation support. Conducting post implementation review and document goal attainment.
• Communicating project status and objectives.
Key Achievements
• Leading end-to-end delivery of "In-Spectra ERP System" for Al-Ghanim Holding Company (K.S.C) 5-Concurrent Companies with User Acceptance and Sign-off (Nov 2001 - Aug 2002).
• Sharing 3-technical team members end-to-end delivery of "Al-Deema Front End System" for portfolio management in T.I.I. (The International Investor) (Feb 2001 - Nov 2001).
• Sharing 2-technical team members end-to-end delivery of "Budget Control System" for Al-Yasra Food Stuff Company (Nov 2000 - Feb 2001)
• Process modeling of managing financial operations (MFIN) (Aug 2000 - Nov 2000): Constructing and Adapting assets (CAA) and constructing capital projects (CAPEX) for The PIC Company;
• Sharing 2-technical team members end-to-end delivery of "LC Management System-Buraq" for Letter of Credit department in Kuwait Finance House (KFH) (Jan 2000 - Jun 2000).
• Sharing 2-technical team members end-to-end delivery of "Risk Management System - Buraq" for credit department in Kuwait Finance House (KFH) (Jun 1999 - Dec 2000)
Key Objective
• Conducting new business requirement analysis and design, data modelling, process flow modelling, and process re-engineering, evaluate current business processes and suggest continues improvements.
• Leading and participates on teams analysis, design, implementation and QA various IT systems/modules and related business processes.
• Developing reports and documents for existing business processes and business rules.
• Conduct Business Users training, including preparation for training tools & material required.
Providing post implementation support. Conducting post implementation review and document goal attainment.
• Communicating project status and objectives.
Key Achievements
• Leading end-to-end delivery of "Stock Control System" King Faisal University (KFU) Saudi Arabia.
• Leading end-to-end delivery of "Purchase Automation System" for King Faisal University (KFU) Saudi Arabia.
TOGAF 9 Certified Level
Diploma in Information Technology Jan 1998 - I.T.I (Information Technology Institute). Recognized by Nottingham University in U.K. I.T.I Graduation Project: Treasures of Greek Roman Museum. Used Tools: PowerBuilder 5.0, Oracle Database Server, Adobe PhotoShop, and Adobe Premiere.
B.Sc. of Electrical Engineering-Communications and Electronics Department- June 1996, Alex. University, with general grade v-good (Project: Mobile &Telecommunications Systems. With grade v-good).