Mohamed El Hourani, Customer Service Representative

Mohamed El Hourani

Customer Service Representative

2014 Al Majzoub Auto Workshop

Location
United Arab Emirates
Education
Bachelor's degree, International Business Administration
Experience
0 years, 8 Months

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Work Experience

Total years of experience :0 years, 8 Months

Customer Service Representative at 2014 Al Majzoub Auto Workshop
  • United Arab Emirates
  • August 2013 to March 2014

* Attracts potential customers by answering product and service questions;
suggesting information about other products and services.
* Maintains customer records by updating account information.
* Resolves product or service problems by clarifying the customer's complaint;
determining the cause of the problem; selecting and explaining the best solution
to solve the problem; expediting correction or adjustment; following up to ensure
resolution.
* Recommends potential products or services to management by collecting
customer information and analyzing customer needs.
December 2010 FIFA Club World Cup

Event Organizer
  • to

* Responsible of ticket sales and marketing.
* Assist in Organization of the event.
* Meet and assist Vip’s.

Education

Bachelor's degree, International Business Administration
  • at Al Hosn University
  • January 2015

Specialties & Skills

COMMUNICATION SKILLS
CUSTOMER SERVICE
LANGUAGES
MARKETING
MICROSOFT OFFICE
MULTI-TASKING
POLICY ANALYSIS

Languages

Arabic
Expert
English
Expert

Hobbies

  • football
    im a barcalona fan , i was the captin of the football team of my school and messi is the best player in the world