Market Department Head
MAF Carrefour
Total years of experience :7 years, 0 Months
MAF Carrefour, RAK, UAE. November 2011- Present.
Market Department Head
1. Led struggling Fresh Food Department from breakeven to surging profitability,
2. Provide leadership and maintain complete autonomous decision making authority within the area of Market Sections Operation Management,
3. Define Department goals and objectives and ensure communication to the managers and employees,
4. Accountable for strategic planning, sales and marketing, operations, human resources, Inventory management, forecasting and budgeting.
MAF Carrefour, Ajman, UAE. April, 2011- October, 2011
MTP Market Department Head
1. Ensure the proper conservation, utilization and profitability of the department's assets,
2. Ensure the application of Standard management in the department,
3. Promote training actions necessary for the development of the department,
4. Proactively generate ideas to develop business opportunities and maximize sales to achieve or exceed all financial goals,
5. Ensure the realization of investments in accordance with the budget.
Marjane Group, Morocco. April, 2008 - February, 2011
Fresh Food Department Manager
1. Provide leadership and team building to the department and associates in driving sales, service, and profitability,
2. Focus on sales and profitability; establish and maintain customer focus standards, set work pace and deliver on store goals,
3. Oversee merchandise opportunities, set merchandising standards, evaluate merchandise performance and adjust merchandise presentation to meet sales objectives,
4. Create and maintain a high performance team and environment.
Mrs. Fields Famous Brands, Inc. - Burlington, MA, USA, December, 2005- October, 2007
Business Analyst
1 Analyze the business unit's activities and trends and compares analyses against the service standards and best practices,
1 Manage inventory and production planning,
1 Ensure prompt, efficient and courteous customer service,
1 Supervise, Hire, & train staff,
2 Prepares routine reports (financial, quality, production, customer service, & operational efficiency)
Retail Quality Assurance RQA, Inc- Europe & USA, March, 2005-October, 2007
Independent Contractor
1 Provide customized project management to meet data collection, product sampling, evaluation and reporting needs,
2 Enhance consumer insight into unmet needs for new products,
3 Minimize risk and provide meaningful feedback for improvement.
MBA in Global Business Leadership - International Trade Johnson & Wales University-JWU, Providence, Rhode Island, USA November 2006
Certificate of Food Protection Manager- HACCP
BA in Management Science - Finance International Institute for Higher Education in Morocco-IIHEM, Morocco June 2004
Ecole Marocaine d'Informatique et de Gestion-EMIG, Morocco. June 2000