Mohamed el Nusairy, IT Support Administrator

Mohamed el Nusairy

IT Support Administrator

Migration IT

Location
Egypt - Cairo
Education
Bachelor's degree, نظم المعلومات
Experience
3 years, 6 Months

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Work Experience

Total years of experience :3 years, 6 Months

IT Support Administrator at Migration IT
  • Egypt - Cairo
  • November 2022 to April 2023

managing ticket queues
determining departmental priorities
managing IT teams
resolving software and hardware issues
troubleshooting computer problems
monitoring email usage
changing passwords
monitoring the use of social media
designing and implementing efficient error reporting and feedback
system

IT Administrator at Advanced Computer Technology
  • Egypt
  • November 2019 to November 2022

Education

Bachelor's degree, نظم المعلومات
  • at المعهد العالي للحاسبات بالقاهره
  • August 2018

Specialties & Skills

Troubleshooting
Printers
Networks
Software Support
Hardware Support
Remote support
printers maintenance
hardware support

Training and Certifications

Comptia network (Training)
Training Institute:
self study
Comptia + (Training)
Training Institute:
self study
MCSA (Training)
Training Institute:
self study
CCNA (Training)
Training Institute:
Self study