Customer Service Specialist
AMIDEAST
Total years of experience :9 years, 1 Months
(4 years) 2009-2013 AMIDEAST Cairo, Egypt
Customer Service Specialist:
● Outstanding record on my monthly performance Evaluation.
● Provides high quality and consistent information for all AMIDEAST products and services to walk-ins.
● Answer Customers e-mail inquiries on daily basis
● Handle Registration for different Test-prep, English and professional courses and/or workshops
● Issue invoices for all customers willing to purchase any of AMIDEAST products and services
● Provide training for new staff
● Assist the Customer Service Director with required management reports
( 1 year) 2008-2009 Mobinil Cairo, Egypt
Customer Service:
● Employee of the month, Dec 2008 ( Mobinil)
( 1 year) 2006-2007 Etisalat Cairo, Egypt
Customer Service:
( 1 year) 2004 - 2005 Forte-Truscom Cairo, Egypt
Australian B2B ( project)
Telesales: