Principal Technical Engineer
Oracle Egypt
Total des années d'expérience :22 years, 9 Mois
Working on Oracle Managed cloud services
- Support Oracle PeopleSoft ERP products in 24/7 global queue
- Responsible for problem tracking, diagnosis, replication, troubleshooting, and resolution of complicated and critical cases. Responsible for providing excellence in customer service to ultimately drive to completion and total resolution of each customer issue.
- filtering and updating complex technical knowledge for use in problem resolution
- Build and Manage, all database systems for the managed services department in mean office.
Train the developer stuff at the saudi customs information center, teach oracle developer 6i, 9i, database fundamental 1, sql, pl/sql, oracle designer 6i, 8i, 9i, good knowledge for sql server, VB.NET,
instruct all oracle developer track courses
like intro to oracle 8 /8i / 9i, program units, forms1_6i, forms2_6i, report, deploy internet app using oracle 9iAS and datamodeling course for ver R2, R6/6i, oracle discoverer for end user4i
using developer suit9i
MBA Executive