محمد البابا

• Leading a team of 25 senior engineers in Lebanon, Saudi, Iraq, Syria and Kuwait.
• Set yearly strategies including budgeting, cost projection and savings opportunities.
• Setting resources supply and services readiness according to the business need and sales
forecasts.
• Objective setting, quarterly performance and appraisal evaluation.
• Recruiting and executing periodic graduate programs.

Projects delivered
• Core Modernization - Touch Lebanon 2013
• E2E Volte - Vodacom South Africa
• Core Modernization phase 1 - Zain Iraq

Activities includes,
• Developing project charter includes: business need, proposal, scope description and operational plan.
• Monitoring and controlling project scope, cost, schedule, risks and change requests
• Running day-to-day activities and ensuring 1st time delivery through team collaboration, customized processes and close monitoring of execution.
• Maintaining customer expectations and running weekly meetings among different parties.
• sub-contractors evaluation: Construction engineering, installation & commissioning firms.

Delivered multiple core rollouts and care support as an engineer and team leader in different accounts:

Zain Iraq, Touch Lebanon, dU UAE, Vodacom SA, MTN SY, Polkomtel Poland and Mobily SA.

My technical skills have been recognized globally and took part of the global expert group of CS core support

Won a global award for a cost reduction initiative for our internal IT Service desk.