Mohamed  Elbasiony, Sales Associate

Mohamed Elbasiony

Sales Associate

UAE OPTICS

Lieu
Émirats Arabes Unis - Abu Dhabi
Éducation
Baccalauréat, Accounting And Audit
Expérience
4 years, 10 Mois

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Expériences professionnelles

Total des années d'expérience :4 years, 10 Mois

Sales Associate à UAE OPTICS
  • Émirats Arabes Unis - Abu Dhabi
  • Je travaille ici depuis janvier 2022

Inspire customers and exceed their expectations by providing a luxury selling experience to all by using your excellent product and brand knowledge.

✓ Consistently achieving or exceeding monthly, seasonal individual, store sales goals, enhancing and developing the business.

✓ Ensure customer loyalty by collecting customer information, thus building and maintaining a clientele base

✓ Advising customers on general information about product/brand heritage, features, warranties and trends and developments in the luxury market, showing passion for luxury products

✓ Ensuring exceptional customer service experience to after sales customer visiting the stores by following the store's after-sales processes and ensures full adherence to repair/return policies and procedures.

✓ Always available to support other team members when needed.

✓ Identify sales and KPI improvement opportunities and communicate.

suggestions to store management to address them and drive commercial success.

✓ Being a role model for customer service and meeting or exceeding customers' expectations.

Customer Service Representative à National Bank of Egypt
  • Egypte - Le Caire
  • mai 2021 à décembre 2021
Accountant à Eslam Hanfy Office
  • Egypte - Le Caire
  • septembre 2020 à septembre 2021
Retail Sales Associate à Eye fashion optics
  • Egypte - Le Caire
  • novembre 2018 à décembre 2019

Inspire customers and exceed their expectations by providing a luxury selling experience to all by using your excellent product and brand knowledge.

✓ Consistently achieving or exceeding monthly, seasonal individual, store sales goals, enhancing and developing the business.

✓ Ensure customer loyalty by collecting customer information, thus building and maintaining a clientele base

✓ Advising customers on general information about product/brand heritage, features, warranties and trends and developments in the luxury market, showing passion for luxury products

✓ Ensuring exceptional customer service experience to after sales customer visiting the stores by following the store's after-sales processes and ensures full adherence to repair/return policies and procedures.

✓ Always available to support other team members when needed.

✓ Identify sales and KPI improvement opportunities and communicate.

suggestions to store management to address them and drive commercial success.

✓ Being a role model for customer service and meeting or exceeding customers' expectations.

Éducation

Baccalauréat, Accounting And Audit
  • à Faculty Of Commerce English Section Menofia University
  • mai 2021

Specialties & Skills

Exchange Server
Accounting
Customer Service
Computer Skills (• Computer Skills: Microsoft Office: Word , Excel , Power Point ,Outlook)
problem solving
planning
marketing
microsoft powerpoint
materials
purchasing
merchandising

Langues

Anglais
Expert
Arabe
Langue Maternelle

Loisirs

  • playing football , Listening to music,Reading Books and Stories,I like running to be fitness.