Business Development Manager
Smart Digital Concepts
مجموع سنوات الخبرة :26 years, 7 أشهر
Responsible for organization’s operations within UAE and the Middle East in accordance with the company mission statement, including overall business strategies, client satisfaction, and staff development. Ensure that company goals are met in a timely fashion by efficiently and effectively managing personnel and resources. RESPONSIBILITIES: • Communicate the company's technology strategy to partners, management, investors and employees. • Evaluate and recommend technologies. • Select and register company's domain names. • Implement web-based internal communications system. • Oversee graphic designer's efforts to create a company corporate identity and website. • Manage vendor relationships. • Manage research and development (R&D). • Establish quality assurance process. • Establish an application deployment process. • Integrate customer service and support with the software engineering process to support resolution of customer issues and improve application usability. • Monitor technology and social trends that could impact the company. • Participate in management decisions. • Identify opportunities and risks for the business. • Maintain current information about technology standards and compliance regulations. • Assess skills, knowledge, and abilities of Department heads. • Improve Company Policy and procedures development and documentation. • Client and vendor management. • Provide recommendations regarding investments and cash strategies. • Oversee payment terms and strategies. • Guide Project Managers to monitor and control projects’ activities and deliverables to ensure that scope is met on schedule and within budget. • Expert understanding of the Project Life Cycle. • Participate in the review of: Systems Requirements, analysis, and deliverables.
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• Direct the management and implementation of multiple large and complex projects. • Monitor project plans and timelines; • Approve staffing decisions based on assessment of team members' skills and workloads; and identify obstacles • Oversee production activities to insure safety, accurate documentation and compliance with quality control standards.
Technical Operations Manager Specialized Software Services Dubai,
Apr 2008 - Feb 2011 Dubai, UAE
Responsible for installation and maintenance team of digital signage system (hardware, software and networks) within the middle east region. Provides training, consultation, and recommendations about future planning and development of resources in an effective and efficient manner. Managing a technical team of 12 employees and
reporting directly to the General Manager.
RESPONSIBILITIES: • Meet with clients to discuss system requirements, specifications, costs and timelines.
• Plan, organize, direct, control and evaluate the operations of technical department activities.
• Hire and manage information systems personnel and contractors to design, develop, implement, operate and administer different Digital Signage Solutions.
• Assist /Provide recommendations in system installation and troubleshooting.
• Provide Orientation and training for new and current staff.
• Monitor inventory of hardware, software and system accessories.
• Provide recommendations about purchase of new technology resources.
• Research current and potential resources and services.
• Monitor security and advise staff of security breach and/or change in password or security status.
• Approve and Identify hardware for disposal when required.
• Managing 24/7 technical support center.
• Develop and implement policies and procedures.
• Monitoring annual Service agreements.
Projects Manager (reporting to Operations Specialized Software Services Dubai,
Responsible for installation and maintenance team of digital signage system (hardware, software and networks) within the middle east region. Provides training, consultation, and recommendations about future planning and development of resources in an effective and efficient manner. Managing a technical team of 12 employees and reporting directly to the General Manager. RESPONSIBILITIES: • Meet with clients to discuss system requirements, specifications, costs and timelines. • Plan, organize, direct, control and evaluate the operations of technical department activities. • Hire and manage information systems personnel and contractors to design, develop, implement, operate and administer different Digital Signage Solutions. • Assist /Provide recommendations in system installation and troubleshooting. • Provide Orientation and training for new and current staff. • Monitor inventory of hardware, software and system accessories. • Provide recommendations about purchase of new technology resources. • Research current and potential resources and services. • Monitor security and advise staff of security breach and/or change in password or security status. • Approve and Identify hardware for disposal when required. • Managing 24/7 technical support center. • Develop and implement policies and procedures. • Monitoring annual Service agreements.
Manager) Dubai, UAE
Dec 2004 - Apr 2008
Responsible for the overall direction, coordination, implementation, execution, control and completion of specific
projects ensuring consistency with company strategy, commitments and goals.
RESPONSIBILITIES: • Lead the planning and implementation of project
• Facilitate the definition of project scope, goals and deliverables
• Define project tasks and resource requirements
• Develop full scale project plans
• Assemble and coordinate project staff
• Manage project budget
• Manage project resource allocation
• Plan and schedule project timelines
• Track project deliverables using appropriate tools
• Provide direction and support to project team
• Quality assurance
• Constantly monitor and report on progress of the project to all stakeholders
• Present reports defining project progress, problems and solutions
• Implement and manage project changes and interventions to achieve project outputs
• Project evaluations and assessment of results.
Responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals. RESPONSIBILITIES: • Lead the planning and implementation of project • Facilitate the definition of project scope, goals and deliverables • Define project tasks and resource requirements • Develop full scale project plans • Assemble and coordinate project staff • Manage project budget • Manage project resource allocation • Plan and schedule project timelines • Track project deliverables using appropriate tools • Provide direction and support to project team • Quality assurance • Constantly monitor and report on progress of the project to all stakeholders • Present reports defining project progress, problems and solutions • Implement and manage project changes and interventions to achieve project outputs • Project evaluations and assessment of results.
Digital media executive. (reporting to Promo links int. Cairo,
production dep. Manager) Cairo, Egypt.
Jan 2000 - Apr 2004
Scope of work is to combine design and technical knowledge using multiple multimedia authoring tools to create
information and communication technology based products that entertain, educate or inform the user.
These include: • CD-ROMs; DVDs; Live feed and prerecorded TV playback.
• Typical outputs include: entertainment products, such as TV show games; education and training
materials; advertising and marketing materials; Catalogue databases and public information resources.
RESPONSIBILITIES: • Meeting with clients to establish their expectations and needs;
• Advising clients on what is technically possible and producing a proposal including, for example, the range and scope of the work and realistic timescales and costs;
• Assembling a development team and keeping them updated on the project;
• Working-up design ideas using computer-based design packages;
• Collaborating with other specialists, writers, animators, artists, sound engineers and programmers;
• Liaising with account managers and technical staff on behalf of the client and, where applicable, ensuring
clearance and copyright;
• Authoring files into a single program;
• Testing and adjusting final programs;
• Producing finished design work and presenting final designs to clients;
• Observing company policy in terms of producing and archiving product documentation as well as any reports and recommendations;
• Gaining final sign-off from the client;
• Agreeing on the upgrading of the product with the client.
Interactive Software developer Reflection designs
Mar 1997 - Jan 2000 Cairo, Egypt
Responsible for designing and programming Interactive multimedia Titles and Presentations.
BA, Business Administration & MIS SCALA, Netherlands (renewed Feb. 2013)
1977 - 1989 Amoun Private School 2008 RFID High school, Mathematics and Computer Science Cambridge Training center, UAE 2010 PMP (Fundamentals of Project Management) SUKAD, UAE Current Position Chief Technical Officer (Reporting to CEO) Advanced Interactive Media Solutions (AIMS)