IT Project Manager
New Horizons
Total years of experience :22 years, 10 Months
Highlights
• Recipient of the ‘Best Employee Award’ twice.
Key Projects
• Data Centre Management: Manage daily operations and services, and oversee essential activities that provide critical support to the company’s objectives.
• Network Infrastructure Management: Ensure maximum network uptime and security and reliability of information networks. Ensure that the company’s network infrastructure and related systems run smoothly, and provide a reliable platform for the company’s operations.
• ISO 27001: Implement and ensure adherence to ISO 27001 to manage company’s sensitive information. Enable smooth coordination between people, processes and IT systems to meet information security objectives.
Key Responsibilities
• Involved in developing requirements, outlines, budgets and schedulers for various information technology projects.
• Managing all phases of project from conception to completion in compliance to project delivery schedules.
• Guiding team members in upgrading information security and ensuring smooth functioning of operations in coordination with consultants, programmers, developers and analysts.
• Ensuring compliance to PMI standards to manage projects through the project life-cycles of initiation, planning, execution and closure.
• Involved in developing work-breakdown structures, project tracking and variance reports.
• Defining/ implementing and documenting risk management plans and work effort documents.
• Maintaining updated project documentation, managing project risks and evaluating estimates.
• Drafting proposals based on newly identified opportunities.
• Building/ maintaining productive business relationship with multiple vendors based on business requirements.
Key Projects
• Data Centre Implementation: Gathered requirements and worked with various technical resources to design and commence operations of the data centre. Oversaw sub-contractors’ activities, maintained data centre infrastructure, and prepared data centre assessment reports.
• BCP and DRP Plan Implementation: Developed the strategy and road map for business continuity and disaster recovery plan implementation. Assessed risks and conducted business impact analyses, and documented business continuity and disaster recovery procedures. Tested adequacy of plans and strategies, and updated procedures and plans.
Key Responsibilities
• Led a team of 3 functional groups comprising of 10 associates involved in defining global information security governance policy, security metrics and managing technology risks for global corporate houses.
• Involved in definition of corporate information security strategy and guidelines aligned to organizational business processes.
• Coordinated activities related to drafting and regional deployment of information security policy.
• Set up and managed security champions programs pertaining to information technology & application systems.
• Ensured compliance to data security parameters across 3 separate departments.
• Generated awareness on usage of wiki technology to maintain transparency and updated policy documentation.
• Involved in development of security metrics program/ client security concern index including management of Centre for Internet Security’s Consensus Security Metrics project.
• Deployed web application firewall technology and secure endpoint inspection for remote workforce to ensure smooth functioning of mission-critical web infrastructure.
• Evaluated contracts to ensure compliance to risk and liability parameters.
Key Project
• SharePoint Migration and New Implementation: Successfully migrated SharePoint to a higher version. Oversaw new implementation by leading a team of developers and administrators. Provided direction and technical expertise to migrate databases and troubleshoot issues. Involved in designing, testing, implementation and support of SharePoint solutions.
Key Responsibilities
• Involved in definition, scoping, planning and scheduling of projects in compliance to project delivery schedules and other SLA parameters.
• Defined functional specifications and maintained updated project documentation.
• Liaised with project teams to align project deliverables to business requirements of clients.
• Enhanced client satisfaction through prompt resolution of issues and qualitative service delivery.
• Generated/ updated various status reports for the senior leadership team and other stakeholders.
• Participated in status meetings with clients to review project status and recommendations.
• Ensured compliance to standard business processes and methodology in day to day business operations.
Highlight
• Received award for “Best Achievement for the Oncology line (AstraZeneca)” by Levant Area GM.
Key Responsibilities
Maintained organization’s effectiveness by defining, delivering and supporting plans for implementing information technologies.
• Recommend IT strategies, policies and procedures by evaluating organizational outcomes, identifying issues, evaluating trends and anticipating requirements.
• Developed requirements, outlines, budgets and schedules for information projects.
• Developed risk management plans and created project documentation.
• Spearheaded a team of 20 associates involved in management of network security infrastructure, research & development and vulnerability assessment.
• Involved in drafting/ documentation of corporate network security policy.
• Focused on development of network access security roadmap encompassing VoIP, closet switch, and wireless security including integration of corporate network.
• Involved in designing/ management of network edge to support new multi-process outsourcing business model.
• Designed/ maintained Internet edge and DMZ infrastructure to support customer-facing applications based on commercial and open-source technologies.
• Used TLS for encrypted delivery of corporate electronic mail across public networks.
• Defined/ implemented spam reduction strategy leading to reduction in spam by 50+%.
Key Responsibilities
• Installed/ configured various types of servers (exchange, ISA 2000, Sun Solaris) including other network and system functions.
• Involved in installation, configuration and maintenance of system hardware, planning/ implementation security policy, user environment, backup and recovery strategies.
• Rendered technical and professional assistance to junior team members in implementation/ optimization of desktop operating systems.
• Focused on planning and implementation of end user installations including data storage servers.
• Designed/ implemented network infrastructure & security using Cisco.
• Involved in routing/ configuration of 3com (core, edge) switch, support and maintenance of network infrastructure.
• Ensured smooth functioning of internet connectivity, services and related issues.
• Maintained updated knowledge of PIX Firewall, IDS.
Certifications • October 2014, Project Management Professional PMI, UAE (PMP) • April 2014, Certified Information Systems Security Professional, (CISSP) • MS SharePoint Certification • January 2013, Oracle Certified Associate, Institute, UAE (OCP) • January 2013, Oracle Certified Professional, Institute, UAE (OCA) • March 2009 ITIL Certification, Institute, Egypt (ITIL) • January 2006, Certified Ethical Hacker, Certified ECCouncil Instructor, (CEH). (CEI), (CHFI) • May 2004, Cisco Certified Network Professional and Cisco Certified Network Associate, (CCNA), (CCNP), (CCSI) • August 2005, MCT, MCSE 2003 Security, MCSA 2003 Security, MCITP 2008 Microsoft, United States • February 2004, A+, Network +, Linux+, Security+ E-Buiz, CompTIA, United States Professional Development Trainings • Project Management Professional (PMP), Orascom, 2008 • PMITS Project Management IT Security, Egyptian Banking Institute, 2010 • Certified Information Systems Security Professional, New Horizons Dubai, 2011 • Interconnecting Cisco Network Devices (ICND), Silicon21 • Building Scalable Cisco Internetworks (BSCI), Silicon21 • Implementing Secure Converged Wide Area Networks, (ISCW) • Optimizing Converged Cisco Networks (ONT) • Ethical Hacking and Countermeasures New Horizons • EC-Council Certified Security Analyst (ECSA) • EC-Council Disaster Recovery Professional • Oracle Solaris 11 System Administration (OCA) New Horizons AD 2013 • Oracle Solaris 11 Advanced System Administration (OCP) New Horizons AD 2013 • Train The Trainer (TTT) New Horizons • MCSE 2000 (9 Courses) New Horizons • Microsoft SharePoint 2010 Essential • Advanced Solution using Microsoft SharePoint 2013 • Business Analysis and Design. • ITIL Foundation ver.3 • Stress and Time Management, Orascom, 2008 Major Publications • Hacking and Security (Dar El Baraa Publishing) 2007 • Cisco Networks (Dar El Baraa Publishing) 2008