Implementation Team Lead
Al-Khaleej Computers & Electronic Systems
Total years of experience :15 years, 1 Months
Projects:
King Salman Specialist Hospital Hail (KSSH) (500 beds)
King Abdallah Medical City Makkah (KAMC) (500 beds)
Duties:
- Lead team collaboration with hospital directors, management, and key stakeholders to reach design decisions for a cloud-based EHR system implementation.
- Meet with stakeholders for workflow definition, and requirements gathering. Document technical specifications (Gap-fit analysis).
- Perform project management activities for status meetings, weekly reports, identification/tracking of issues and risks, as well as, go-live readiness.
- Lead kickoff meetings and present data collection workbooks and made assignments with deadlines to hospital leaders, and stakeholders.
- Lead the Revenue cycle management RCM implementation.
- Collaborate with the integration team in integrating 3rd party systems (PACS (HL7), Cardiology (HL7), Oncology (HL7), Laboratory analyzers (ASTM)) defining their workflow.
- Present at EMR go-live working with troubleshooting issues in the command center, on the different units as well as training nursing and physician staff.
- Produce data and analysis for multiple departments to assist in decision making including Create dashboards, KPIs, and functional reports.
- Visit users to obtain direct feedback from them about our solutions and their level of satisfaction.
Project:
Aramco & Kuwaiti Gulf Oil Hospital (KJO) (KSA-Khafji)
Duties:
- Plan, organize and coordinate EMR implementations for hospital doctors, nursing and clinical ancillary departments and participated in project workgroups and meetings for system implementation.
- Analyze/document business requirements, workflows and gap analysis.
- Develop training materials, schedules and participate as lead trainer for multiple disciplines of EMR, End User education, and Go-Live support for Doctors, nursing and
Projects:
- King Fasil Hospital Makah.
- King Fahd Hospital Jazan.
- Dammam Medical Complex.
- General Samtha Hospital Jazan.
- King Fahd Hospital Madinah (500 beds).
- Maternity and Children Hospital Madinah (500 beds).
Duties:
- Conducted classroom training for outpatient, inpatient staff and patient administration services (PAS).
- Provided follow-up to confirm users were using the product correctly and understood the product functionality.
- Act as the focal point for Level 2 and 3 support in day-to-day production issues, maintaining documentation in the tracking systems while adhering to prescribe escalation & change control procedures.
- Reviewed EMR issues and provided solutions.
- Coordinate and implement additional functionality and perform software updates.
- Perform testing of new releases of EMR by working with developers and developing an advanced knowledge of the new features.
- Participate in project workgroups and meetings for system implementation.
- Collaborated with the coding department and the Medical record department to develop, and implement required reports based on ICD 10 codes.
- Developing and maintaining a professional relationship with clients, doctors, and nurses.
- Assist in the Laboratory automation process and eMAR implementation.
- Work with Quality control team and JCI committee to confirm that the system workflow match JCI and CBAHI standers.
- Responsible for supporting Operation Room staff (registration Part).
- Assist in implementing Physiotherapy modules.