Mohamed Elhag

Knowledge Manager at Parsons Brinckerhoff

• United Kingdom
• My current job since January 2014

Associate Adviser at Middle Eastern Knowledge Economy Institute

• United Kingdom
• My current job since January 2013

Principal Management Consultant at Atkins Management Consultants

• United Kingdom
• January 2012 to January 2014

Senior Management Consultant at Mouchel Management Consulting

• United Kingdom
• January 2008 to January 2010

Consultant at CSW Group Ltd

• United Kingdom
• January 2004 to January 2008

Content Manager at Extenza E-Publishing Services

• United Kingdom
• January 2002 to January 2004

Electronic Publisher at INFOSIS Group Corporation

• United Kingdom
• January 1999 to January 2001

Public Works Authority (Ashghal), GOVERNMENT OF QATAR
Knowledge & Governance Department Manager( Local Roads and Drainage Programme)
Local Roads and Drainage Programme is a nationwide programme that includes over 200 projects to deliver the
development of roads, drainage and new infrastructure in all areas of Qatar to raise the standard of living for all the
citizens and residents. The programme aim to support the state of Qatar achieving the 2030 vision by enabling world
class infrastructure. The responsibilities include:
 Leading the portfolio scope governance & change control
 Advisory on programme strategy, objectives formation, management plans and reporting
 Leading the support of the programme delivery management system and process governance.
 Leading the organisational change management activities
 Leading the knowledge management and the associated knowledge transfer protocols
nmbmnbMohamed Elhag
BSc (Hons), MBA, PRINCE2, MSP, FIC, MCMI,
MBCS, MIEEE, SCJP
MINISTRY OF MUNICIPALITY & URBAN PLANNING, GOVERNMENT OF QATAR
Business Process Lead (Building Permits Process Improvements )
The aim of the process project is to increase the efficiency of the building permitting process and to enable good
governance of the process in order to reduce the cost, time, and risk to the applicants, the agencies involved, and to
the State of Qatar. My responsibilities include:
 Methodology and approach definition for process improvements
 Portfolio scoping, planning monitor and control
 Leading the AS-IS documentation and modelling activities
 Leading the LEAN improvement cycles
 Leading the organisational change management activities
MINISTRY OF MUNICIPALITY & URBAN PLANNING, GOVERNMENT OF QATAR
Business Process Lead (Central Planning Office)
SECONDED TO THE MMUP (MINISTRY OF MUNICIPALITY AND URBAN PLANNING, QATAR)
Leading on the processes governance team for the CPO (Central Planning Office). The CPO is responsible for co-
ordinating the road, rail, metro and other transportation related programmes. My responsibilities include:
 Leading the design and implementation of the processes governance to support CPO business operations
 Setting standards for the development of business processes and subsequent systems
 Leading the formation of the portfolio management processes and business change
 Managing and supporting the business analyst's team
 Supporting the organisational change management and other corporate governance activities
 Leading the establishment of the performance management framework

Head of Knowledge Management at Emirates Nuclear Energy Corporation

• United Kingdom
• to

Lead at EMIRATES NUCLEAR ENERGY CORPORATION

• United Arab Emirates
• to

(Strategic Planning & Performance Management Unit)
The Book of Knowledge (BoK) section within ENEC was established to oversee all knowledge management aspects
throughout the organization which include the development and deployment of the corporate knowledge
management framework, initiatives and other activities to facilitate the transfer of the critical knowledge to the UAE
nuclear industry, my leading role involves:
 Developing strategy and schemes for formalised knowledge transfer in alignment with the overall corporate
strategies.
 Leading the culture transformation/change management activities including stakeholder's management,
communication strategies, benefits mapping and change lifecycle
 Leading the internal knowledge management team
 Advising on tools, procedures and technology roadmaps
 The management of partnership programs with regulators, academic institutes and government entities
 Business planning and progress reporting of the knowledge management activities
 Assessment of KM best practices and benchmarking
nmbmnbMohamed Elhag
BSc (Hons), MBA, PRINCE2, MSP, FIC, MCMI,
MBCS, MIEEE, SCJP
DEPARTMENT OF MUNICIPAL AFFAIRS, GOVERNMENT OF ABU DHABI
Process Modelling Lead
The Business Process Re-engineering (BPR) project is one of the largest transformation projects in the region ($20 +
Millions), the project aim to modernise and establish a unified business processes throughout the municipal system in
Abu Dhabi, Al Ain and the western region My leading role in the BPR involves:
 Advising on the overall process architecture for the municipal process (1800+ in total)
 Leading the processes modelling team
 Coordinate the activities of all process owners and executive directors
 Critically review and assess the municipalities various strategic plans including the AS-IS processes and levels
of readiness
 Managing various tasks associated with process maps such as Standard Operating Procedures, Work
instructions, RACI and improvement opportunities, training and change management support
 Liaising with auditing specialists to ensure all processes are in compliance with EFQM and ISO standards
DEPARTMENT OF MUNICIPAL AFFAIRS, GOVERNMENT OF ABU DHABI
KM Technology Lead
The Knowledge Management Framework (Musharaka) undertaken by the DMA is the largest and first of its kind in the
Middle East aims to support the development and modernisation of the municipal services for Abu Dhabi, Al Ain and
the Western Region via an enabling effective knowledge sharing among municipal employee, my consultancy role
involves:
 Integrating technology with business and information workstreams
 Designing of the Musharaka conceptual technology architecture and advising on systems selection,
procurement and development
 Requirements management and negotiation with internal and external stakeholders
 Designing the overall municipal information taxonomy
 Designing KM business processes as part of an organisational blueprint
 Forming and managing the technical design authority across the four entities
 Facilitate the development of the technology roadmap
 Supporting and facilitating change management activities including the delivery of presentations, workshops
and key awareness sessions.
 Assessing technologies and conducting best practice research
 Delivery of presentations, workshops and key awareness sessions

Lead at UK NATIONAL HEALTH SERVICES

• United Kingdom
• to

, Wales Connecting for Health
Central hub for OOH (out-of-hours) usage involved creating a set of information and infrastructure services that enable
access to the IHRs (Individual Health Records) The hub extracts demographic patient records from over 70 different
systems in GP surgeries within Wales. Key responsibilities are:
 Analysing and implementing interfacing requirements
 Development of business requirements
 Planning requirements for tools and engagement materials
 Mentoring and coaching of developers and product specialists
nmbmnbMohamed Elhag
BSc (Hons), MBA, PRINCE2, MSP, FIC, MCMI,
MBCS, MIEEE, SCJP

Knowledge Management Consultant at BRITISH BROADCASTING CORPORATION

• United Kingdom
• to

Knowledge Management System) for managing, validating and storing news and media from sources around the
world The system enables reporters globally to access a comprehensive repository of historical news. Key
responsibilities are:
 Information taxonomy design and implementation
 Managing the product road maps
 Change and configuration management
 Development and delivery of training

Consultant at JOHNSONS & JOHNSONS

• United States
• to

Knowledge Management System) for managing pharmaceutical terms and drug dictionaries used by J&J
researchers. Key responsibilities include:
 Advisory on collaborations aspects
 Managing data conversation process and tools implementation
 Engaging with customers to assess their needs
 Designing the interfaces architecture

Technology Consultant at UK NATIONAL HEALTH SERVICES

• United Kingdom
• to

Child Health Interim Application (CHIA) system used by ten London PCTs (primary care trusts) to monitor child
vaccinations. Key responsibilities include:
 Business process mapping using BPMN
 Development of business requirements
 Architecting interfaces to third party systems
 Requirements Management

Integration Leader at GN RESOUND GROUP

• to

INVOLVED WORKING WITH MANY PCTS AND HOSPITALS ACROSS THE UK

Technical Consultant at BMJ PUBLISHING GROUP LTD

• United Kingdom
• to

Content Management System for creating, classifying and publishing single source content to multiple media formats
including WordML, PDFs and HTML, in addition to a comprehensive set of editorial workflows. Key responsibilities
include:
 Providing advice on all change management matters
 Configuration for product testing and assisting with test programmes
 Contribution to the production of product documentation
nmbmnbMohamed Elhag
BSc (Hons), MBA, PRINCE2, MSP, FIC, MCMI,
MBCS, MIEEE, SCJP

Lead at EXTENZA E-PUBLISHING

• United Kingdom
• to

.
Initiative for process automation and time saving using technology and offshore outsourcing. Key responsibilities
include:
 Management of the business process improvements
 Developing automation tools to enhance productivity of electronic data and document management tasks
using XML, XSLT and Schematron
 Managing offshore suppliers
 Advising on W3C standards and other best practices
 Mentoring of junior content managers
EXTENZA E-PUBLISHING (WITH MANY PUBLISHERS FROM THE UK, EUROPE AND THE USA)
Content Manager
Migration from traditional publishing to e-publishing including conversion and creation of metadata of hardcopy
archives. Key responsibilities include:
 To manage and provide advice on all change management and transition matters
 Enhancing and customizing the publishing online and offline workflows and the associated processes
 Planning and developing tools for data conversion
 Testing of on-line hosting system to ensure all specifications were met
 Pre-sales and post-sales visits and marketing demonstrations

at INFOSIS Group Corporation

• United Kingdom
• to

Controlled the publication of online contents for a number of international clients, including Washington Post and LA
Times. Key responsibilities include:
 Pivotal role in editing HTML hand codes to ensure accuracy of final presentation
 Innovatively edited graphics and photos using Photoshop to satisfy requirements of 4D database specification
 Document management using Adobe Acrobat