Telemarketing Executive for Microsoft Account
sell action
مجموع سنوات الخبرة :13 years, 11 أشهر
- ICT customers along WECA, NPA and Gulf market.
- Organizing and attending events and exhibitions.
Verbally presenting ideas and information.
- Handle Post - Sales activities and Customer Care responsibilities including relief customers.
- Analyzing & evaluating marketing campaigns.
- Working on Standardizing and quality control of marketing materials, setting standards for all marketing materials.
- Handling marketing supply chain, generating suppliers’ contacts, collecting and classifying customers, contacting suppliers and negotiating prices.
- Assisting all available costs for marketing projects, benchmarking quality and cost with reference to set standards.
- Creating Short listing of suppliers per each project and choosing executor and setting deadlines and monitoring the execution and delivery
Listing event requirements from other departments (Logistics, Finance, IT, etc…), communicating efficiently with each concerned department and setting deadlines and contact person.
Recruiting, training and managing required labor, assigning candidates to the project and supervising team during event.
Monitoring the preparation of location and required materials during events or fairs.
March 2010 - July 2010
Omega nine Advertising agency
- Job title: Account executive
- Clients: Global Paradigm International School - Helwan Brokerage.
- Job description: Handling communication with the agency's clients.
Writing contact reports with action to be taken and deadlines.
Writing briefs for clients and setting objectives.
Setting meetings and phone calls.
Monitoring campaigns effectiveness.
Financial monitoring.
Negotiate cost breakdowns and campaign budgets.
Design pitches presentations for clients.
Following up on clients requirements.
Coursework included
Editing
• (Movie trailers, documentary, PSA's, radio and television news programs, radio and television drama, radio and television programs, radio and television ads)
Video shooting
• (Documentary, news programs, PSA's, drama, interviews, ads)
Script writing
• (Television drama, radio drama, documentary, PSA's, television program, radio program, radio ads scripts and story boards.)
Creating design
• (Logos, Print ads for several products, television and radio ads, Web site.)
Directing
• (Directing drama, documentary, PSA's, news programs, ads)
Interview conductor
• (Television and radio interviews with public.)
Copy writing
• (Creative brief, Storyboard, designing Billboards, TV spots, radio spots, print ads, PSA's)
Academic research
• (Researched the effect of drama in TV on youth, demonstration and political disputes, homeschooling in Egypt Etc.)
Bachelors Degree in Mass Communication (Class of 2008) • Major: Radio and Television • Minor: Advertising & PR • GPA: 2.3 (Good), Graduation Project grade: B+ Former Education Egyptian Secondary Certificate (Nasr city School)
Major RADIO&TV with a minor Advertising and Public Relations