Operation Controller
Ajil Financial Service Company
Total years of experience :18 years, 6 Months
Organization Profile:
AJIL is a muti-purpose leasing service provider, operating in the Kingdom of Saudi Arabia. Prudent financial policies combined with an intuitive understanding of client requirements ensure that AJIL’s business philosophy is clearly focused to provide an inspired, informed and efficient approach to financing; Ajil is characterized by a strong shareholders structure which includes group of local and international companies such as Riyadh Bank, Mitsubishi Corporation, and Zahid Group Holding.
Key responsibilities:
Supervising all the steps in operation such as:
• Printing of leases contract in the contracts department.
• Insurance of assets in the insurance department.
• All transactions which related to the government relations such (Traffic department, Custom department…).
• Archive all the files in the archive section (Contracts, Pronotes, All the supported documents…).
• Handling all customers’ requests and complaints.
Full knowledge of all the different departments work flow such as (Credit, Sales, Accounting, Collection…)
Dealing with the leading suppliers in the kingdom (Caterpillar, Mercedes, Volvo, Man, Toyota, Isuzu…)
Organization Profile:
For its beginning is Saudi Arabia in 1986, Saudi Xerox Agencies Company has established a strong presence in the Kingdom office technology market,
Job Primary Role:
“When you care about your customers, they care about you”, handling customer care needs from problem resolution to service dispatch and everything throughout in the different sections like (Sales service, Customer service and Technical service)
Key responsibilities:
• Direct sales of printing machines and maintenance contracts
• Handling customer care needs from problem resolution to service dispatch and everything throughout.
• Reporting results and highlighting recommendations to management of the company and follow up on the progress of implementation of recommendations and directions to the management based on the reports.
• Create new ideas for old & new companies to reduce costs related to printing supplies by using one printing machine (Printing Centralized) and dispense for all the old printing machines which cost the company a lot of wasted money.
• Dealing with the big customers as Saudi Xerox has a lot of projects in the different locations in Saudi Arabia like (STC, Sabb Bank, Alinma Bank…),