Product Manager
Canyon Travel
Total years of experience :6 years, 6 Months
Canyon Travel: great success in the field of tourism. Promoting the Egyptian market, International markets for Incoming, Outgoing Business includes three divisions: Tourism division, Cruise division, and Hotels division.
→ Product Manager Jan 2014, Present
• Developed tourism products to cater wide range of tourists
• Planned, created, arranged tour operations and travel programs.
• All contracting issues for Cruise division, Hotels division and Ticketing division
• Prepared brochures and fliers for marketing and promotions of tourism destinations
• Planned, created, arranged tour operations and travel programs.
Nile Travel was established 20 years ago as a Dutch Tour Operator based on the Egyptian market from The Netherlands and within few years Nile Travel achieved its great success in the field of tourism. Nile Travel was honored by several tourism organizations in The Netherlands as one of the top Tour Operators promoting the Egyptian market. Nile Travel Holland is the mother company and the main stone of Nile Travel International in Egypt which includes three divisions: Tourism division, Cruise division, and Hotels division.
→ Assistant Operation, Product Manager 2010, end 2013
• Managed touring and promotional staff.
• Submitted all reporting, including expenses.
• Maintained all program elements in great conditions.
• Adhered to the tour calendar and time-line.
• Provided leadership to field team in order to reach program goals
→ Tour Operator 2008 → 2010
• Developed tourism products to cater wide range of tourists
• Prepared brochures and fliers for marketing and promotions of tourism destinations
• Planned, created, arranged tour operations and travel programs.
• Updated website content to share latest information.
• Carried out various forms of campaigning to attract tourists
→ Tour Bookings & Reservations 2006→ 2008
• Booked flights, accommodation and tailor made itineraries.
• Delivered excellent levels of customer service.
• Processed group and scheduled tour bookings.
• Compiled documentation packs for guides/clients.
• Assisted in answering complaints.
• Prepared welcome packs (vouchers/itineraries etc.)
• Managed entire package of tour program as per schedule
• Researched and gathered information to share with tourists
Faculty of Commerce (Management), English Section Benha University Graduation Year 2009 -