HR Supervisor
BDO Esnad
Total years of experience :15 years, 8 Months
Supervising the HR services internal and external for the outsourced clients.
• Responsible for all client communications, conflict resolution, and compliance on client deliverables and revenue.
• Ensure that client issues are dealt with in an efficient manner, informing the Account Director or Managing Director of any problems that may arise.
• Ensure that all processes and procedures are completed, quality standards are met, and that projects are profitable and growing.
• Run a monthly log reports after all payroll transactions and invoice clients.
• Provide regular two-way communication between the client and team, to provide strong team representation and set proper client expectations.
• Supervise and audit the monthly payroll transaction report considering the income Tax Law.
• Supervise the medical insurance file, reporting, invoices and dealing with medical providers for the annual offers.
• Supervise the social insurance files internal, external and reconcile according payrolls.
• Supervise the HR staff members and ensure that the work place is always running efficiently.
• Run the Monthly consolidated reports and KPIS analysis for the HR team members.
• Update and organize projects’ manpower and headcount reports and follow up transfers inside the projects
• Handle new agents’ logistics like collecting hiring documents, signing contracts, medical registration applications and bank account opening.
• Create, maintain and update personnel files in compliance with the Egyptian Labor Law.
• Responsible for payroll processing starting from data collection, calculation (add & deductions) sending data with all payments methods (cash or accounts) to finance team to transfer it.
• Review, validate and record all Time Sheets of the Company employees in order to control the attendance and maintain discipline.
• Process and validate all medical claims (employee & family) to provide a satisfactory medical service and ensure compliance with the company medical policy.
• Communicate with governmental authorities (Social Insurance & Labor Office) in order to ensure compliance with the related Egyptian laws and preserve both Company and employees' rights.
Undertake all the activities for official submission of application approval and processing of various legal documents to “Ministry of Human Resources & Emiratisation” with online services “Tas-heel, Netwasal, Fawri, eDNRD and GDRFA”.
• Submitting and ensure the processing of all types of applications and paperwork to the Ministry Of Labor including employment or residence visas and labor permits.
• Proactively manage the timely renewal of all Employment Visas and Labor Permits.
• Assist employees in renewing visas for their immediate dependents.
• Arrange medical tests, passports, memos, promotional draws and fine resolution.
• Send employees a notification on documentation required prior to their visa/labor card expiring.
• Manage the visa checklist as when the rules on visa/labor changes.
• Maintain database of all passports and residence visas by scanning all documents and directly updating the database when details change.
• Renew all company related licenses prior to their expiry date.
• Submit detailed reports related to visa expenses to the finance department.
• Submit required documentation to the banks and process bank transactions as advised by the Regional Finance Manager.
• Accompany the employee as they exit the country.
• Assist in company errands when required to.
Manage of Business Development, HR, Admin, Finance, Reservations and Sales Team.
• Maintains office services by organizing office operations and procedures; preparing payroll; designing filing systems; assigning and monitoring clerical functions.
• Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.
• Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.
• Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.
• Completes operational requirements by scheduling and assigning employees; following up on work results.
• Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends.
• Maintains office staff by recruiting, selecting, orienting, and training employees.
• Maintains office staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
• Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Contributes to team effort by accomplishing related results as needed.
• Orientation session with company’s vision and mission, inform employees about hiring documents, Contracts signing, Social and Medical Insurance, Open bank Accounts, hiring documents to comply with needed documents as set by labor law and social insurance office, Resignation process.
• Processing payroll, Maintain Database sheets.
• Issue HR Letters and Experience letters.
• Handle Social Insurance and labor office issues
• Handling all kinds of reports related to HR with managers in duty.
• Handling all client requests.
• Auditing of internal processes and activities.
• Creating and applying a new modules in business for cost deductions.
• Changing some processes to be more efficient and time saving for running business role.
• Responsible for diagnosing & resolving technical issues & end users problems.
• Acting as the first point of contact for all technical queries.
• Working within a TCP/IP network environment, including DHCP, DNS and Ethernet.
• Involved in the rollout of software updates and patches.
• Communicating with third party technical specialists.
• Configuring and managing backup & restore procedures.
• Provide secondary support for LAN administration.