Mohamed Elsayed, Manager

Mohamed Elsayed

Manager

Global Knowledge

Location
Saudi Arabia - Riyadh
Education
High school or equivalent, computer science
Experience
20 years, 4 Months

Share My Profile

Block User


Work Experience

Total years of experience :20 years, 4 Months

Manager at Global Knowledge
  • United Arab Emirates
  • My current job since May 2014

Manage the lab availability and readiness & monitor lab (on-site and off-site) preparation activities and ensures its design and all the installed equipments matches client requirements
Plan, organize, direct, control and evaluate the operations of information systems
Develop and implement policies and procedures for electronic data processing and computer system operations and development
Meet with managers to discuss system requirements, specifications, costs and timelines
Hire and manage information systems personnel and contractors to design, develop, implement, operate and administer computer and telecommunications software, networks and information systems
Control the computer systems budgets and expenditures
Manage appraisal sessions for subordinates and discusses their career progression and development
Handles all Testing Center contractual issues, i.e. renewing yearly contract, upgrade needs as per contract terms, etc.
Monitors Testing Center Administrator tasks to seize the international standard required
Review the monthly reports concerning the Testing Center activities and report a summery for the top management.

Ensure technology is accessible and equipped with current hardware and software
Troubleshoot hardware, software and network operating system
Provide orientation to new users of existing technology
Train staff about potential uses of existing technology and new and potential use
Provide recommendations about accessing information and support
Maintain current and accurate inventory of technology hardware, software and resources.

Main Activities

Troubleshoot all technology issues
Maintain log and/or list of required repairs and maintenance
Research current and potential resources and services
Provide network access to all staff and students
Install work stations
Provide network accounts and passwords as required
Monitor security of all technology
Input and maintain IP addresses
Advise staff of security breach and/or change in password or security status
Ensure installation of lock out programs.
Solve All network inveroment Issue.
Comunccate with our IT Team in UK and USA
Manage all visit Visa for all empploy in our company
Handling and purchase all our vendors materialsManage office boys team
Handling all maintenance issue
Manage all purchasing and POst process

IT Manager at Global
  • Egypt
  • January 2008 to May 2013
project manager
  • June 2005 to November 2008

for MCIT training Project For Responsible for scheduling and
Responsible for generating the project reports
Responsible for the financial execution plan and project closing
Responsible for the creation, implementation and execution of Action Sales Plan
Generate and maintain a credible forecast for accounts and territories and provide this information on a regular basis to Senior Management
Work with Sales Support Engineers on all technical issues
Be able to personally conduct a basic product demonstration
Classify the sector accounts and give the highest focus to Class A customers to enhance the market share as well as expanding the market reputation
Keep tracking the customer satisfaction with customer service department

IT Team Leader at Synergy
  • United Arab Emirates
  • January 2005 to May 2008
IT Technical Engenieer at Synergy
  • United Arab Emirates
  • February 2003 to December 2005

Education

High school or equivalent, computer science
  • at Faculty of computer science Mansora University Collage computer science
  • February 2003

Allover Grade : Good Project Grade : Excellent

High school or equivalent, computer science
  • at Faculty of computer science Mansora University Malaria Collage computer science

Allover Grade : Good Project Grade : Excellent

Specialties & Skills

CLOSING
CUSTOMER SATISFACTION
CUSTOMER SERVICE
EXECUTIVE MANAGEMENT
FINANCIAL
MARKETING
SALES SUPPORT

Languages

Arabic
Expert
English
Expert