Mohamed Elshiekh

• Acted as a single Point of contact between customer and Ericsson MMEA MFS team.
• Supported customer to build a solution based on the received demands and requirements documentation
• Organize Requirement capturing workshop to ensure all business requirements gathered as input towards Quick study execution by respective R&D organizations.
• Communicated Ericsson Converged Wallet platform roadmap for OPCO specific use cases regularly.
• Builds Solution documents and ensures sign off from customer respective stakeholder
• Performed Regular gap analysis of use cases and capabilities based to identify growth opportunities.
• Provided Operational support of business related issues on the ECW platform

• Analyzed, evaluated, developed testing and implementation of the new / upgraded applications and channels.
• Ensured that the design and integration of proposed system leads to the development and growth of the business through effects use of technology.
• Coached subordinate staff in the day-to-day performance of their jobs.

Managed business solutions, prepared company services
development roadmap in liaison with the company’s strategies,
targets, and objectives.
Engaged with executives, sales, and key account directors at
partner organizations to develop a business plan and growth
strategy.

Acted as a focal point and leader to all quality related programs.
Directed QA activities to ensure maximum quality and
e ectiveness.
Ensures that all quality standards are met.

Reviewed test plans and test cases.
Maked recommendations for improvement of applications to
software developers.
Communicated test progress, test results and other relevant
information to project stakeholders.
Reviewed documentations provided by business and technical
departments and provide feedback.

Delivered lectures, seminars and tutorials.
Designed, prepared and developed teaching materials.
Assessed students' coursework.
Settined and marked examinations.

Provided Support to Banks and Internal Department
Con guration of new terminal (ATM, POS, Banks Interfaces).
Drived Test procedures for new HOST, Switches interface and issuing
approval certi cation.
Performed system integration testing forNew Release and Batches